Domain: Fraud / Financial Crime Risk Management
Mandatory: Hands-on experience with Fiserv FCRM Platform
Job Summary
We are seeking an experienced Technical Engineer with strong Fraud Domain expertise and mandatory experience with Fiserv Financial Crime Risk Management (FCRM). The ideal candidate will possess a strong background in fraud and compliance systems, technical solution design, data analysis, and product lifecycle support. This role requires close collaboration with business, technology, and risk teams to deliver robust fraud and regulatory solutions.
Key Responsibilities
Gather, analyze, and document business requirements to support technology product planning and development, with emphasis on regulatory and compliance applications, specifically Fiserv Financial Crime Risk Management (FCRM).
Document workflows, data mapping, system configurations, and technical specifications related to Fraud Factory products and solutions.
Create and manage detailed user stories, acceptance criteria, and backlog items in Jira to support development teams.
Collaborate with cross-functional stakeholders to analyze business needs and design technology solutions addressing fraud and third-party risk challenges.
Support the complete product lifecycle including:
Requirements analysis
Solution design
Development
Testing
Deployment
Facilitate communication across business, technology, and risk teams to ensure alignment with organizational objectives.
Participate in User Acceptance Testing (UAT) and support validation of fraud technology solutions.
Prepare technical documentation and maintain solution artifacts.
Required Technical Skills
Mandatory experience with Fiserv Financial Crime Risk Management (FCRM) platform.
Strong expertise in Fraud Domain technologies and processes.
Advanced proficiency in MS SQL Server and ETL development.
Extensive experience developing and designing Power BI dashboards and reports.
Strong hands-on experience creating and maintaining PowerShell scripts.
Experience with:
Data mapping
System configuration
Workflow documentation
Technical specifications
Hands-on experience with Jira for requirement and user story management.
Preferred Skills
Experience with JSON
Working knowledge of Python
Exposure to financial compliance and risk management systems
Understanding of third-party risk processes
Soft Skills
Excellent verbal and written communication skills
Strong collaboration and teamwork abilities
Analytical and problem-solving mindset
Attention to detail
Adaptability and flexibility in a fast-paced environment
Strong stakeholder management capabilities
Effective time management and prioritization skills
Critical thinking and sound decision-making ability
Required Experience
10+ years of overall IT experience
Proven experience in Fraud Technology Solutions and Financial Crime platforms
Strong background in SQL Server and enterprise reporting solutions
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