Technical Project Manager Workforce Management- Chesapeake, VA- Open for C2C
Saim Technologies
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Job Details
Skills
- Genesys
- Workforce Management
- Microsoft Azure
- Program Management
- Project Management
Summary
Required Skills
8+ years of Technical Project/Program Management experience.
Strong Workforce Management (WFM) experience.
Experience with WFM platforms such as NICE, Verint, UKG/Kronos, Calabrio, or Genesys.
Strong Agile/Scrum and SDLC experience.
Understanding of APIs, integrations, databases, and data flows.
Experience with Jira, Azure DevOps, or similar project management tools.
Strong stakeholder management and communication skills.
Experience with WFM analytics, reporting, and capacity planning is preferred.
- Dice Id: 91131463
- Position Id: 9098177
- Posted 18 hours ago
Company Info
About Saim Technologies
Saim Technologies provides a variety of services related to Information Technology and out sourcing and has been recognized as a one of the emerging leader in software solutions. We provide custom software development, Staffing, Training and engineering services. We offer Enterprise level web based applications, web services, technical resources, Enterprise level database, software hosting, technical support services, routine programming, and more.
Our IT services focus on providing you with increased business performance by leveraging our technological expertise, business knowledge, process quality, and people. Our dedicated Centers of Excellence and practices around each of our service offerings enable us to continuously improve processes, retain project learning, and expand knowledge repositories to deliver consistent value.
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