Senior Business Process Reengineering (BPR) Consultant – Salesforce Modernization

Introduction

We are looking for a Senior Business Process Reengineering (BPR) Consultant with strong Salesforce experience to lead enterprise modernization initiatives. The ideal candidate should have proven experience transforming legacy .NET/SQL Server applications into Salesforce solutions, redesigning business processes, and driving digital transformation through automation and AI.

Responsibilities

• Analyze existing business processes and identify opportunities for improvement.
• Lead business process reengineering and Salesforce modernization initiatives.
• Transform legacy applications into scalable Salesforce solutions.
• Collaborate with business stakeholders, Salesforce Architects, Developers, and Product Teams.
• Design solutions using Sales Cloud, Service Cloud, Experience Cloud, OmniStudio, Salesforce Flow, Einstein AI, and Agentforce.
• Identify opportunities for automation, workflow optimization, and AI-driven business improvements.
• Conduct workshops, define future-state business processes, and support organizational change management.
• Develop transformation roadmaps, implementation strategies, and business KPIs.

Requirements

Required Skills

• 10+ years of Business Process Reengineering (BPR), Business Transformation, or Digital Transformation experience.
• 5+ years leading Salesforce implementation or modernization projects.
• Strong experience converting legacy enterprise applications (.NET/SQL Server) into Salesforce solutions (Must Have).
• Strong knowledge of Salesforce Platform, Sales Cloud, Service Cloud, Experience Cloud, OmniStudio, Flows, Einstein AI, and Agentforce.
• Expertise in Business Process Reengineering, Process Mapping, Lean, Six Sigma, Customer Journey Mapping, and Change Management.
• Understanding of .NET applications, SQL Server, Enterprise Integrations, and API-based architectures.
• Excellent communication, stakeholder management, and workshop facilitation skills.

Preferred Qualifications

• Salesforce Certified Business Analyst, Administrator, Platform App Builder, or Consultant.
• Lean Six Sigma Green Belt/Black Belt.
• Prosci Change Management Certification.
• Experience with AI-enabled business transformation and Federal Grants Management systems.

Client''s Ideal Candidate

• Strong hands-on experience migrating legacy applications to Salesforce.
• Able to redesign business processes instead of simply replicating legacy systems.
• Experience driving automation, AI adoption, and operational efficiency.
• Candidates located near Rockville, MD or Sterling, VA are highly preferred.
• Must be comfortable working onsite.