Desktop Support Engineer
Contract W2
12 Months
No Travel Required
On-site
Depends on Experience
Fitment
Dice Job Match Score™
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Job Details
Skills
- Desktop Support
- hardware and software Installation
- Network Support
- Virus detection
Summary
Job Title: Desktop Support Engineer
Location: Anaheim, CA and Pittsburgh, PA (Onsite)
Contract- W2
Job Description:
A desk-side technician''s job is to provide support and maintenance for a company''s desktop computing environment. They may be responsible for:
Troubleshooting: Investigating, troubleshooting, and resolving service requests for desktop applications, network connectivity, and hardware and peripheral devices
Installation: Installing, configuring, and maintaining hardware and software
Diagnosis: Diagnosing and repairing end-user system failures, printer failures, and other peripheral device failures
Network support: Troubleshooting network devices to ensure connectivity
Virus detection: Implementing virus detection and eradication procedures
End-user support: Providing end-user assistance in person, by telephone, or via email
Customer service: Acting as a model of customer service excellence for organizational staff members
Some skills that are helpful for a desk-side technician include:
Excellent problem-solving and analytical skills
Comprehensive knowledge of computer systems
Strong verbal and written communication skills
Patient, friendly demeanor with a great aptitude for listening
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: RTL208955
- Position Id: 8994785
- Posted 4 days ago
Company Info
About SunTechPros, Inc.
SunTechPros, consultant Solutions Company started by group of highly experienced IT consultants focused on becoming the central source for all IT consulting services. We truly committed to taking the time to get to know our Consultant and clients and their needs.
We are committed to earn a level of trust that goes beyond the typical client/supplier relationship. We enjoy lasting, ongoing relationships with our clients and consider ourselves a partner in their success. At SunTechPros we have team of individuals who have the knowledge and the commitment to deliver expected results.
We are committed to earn a level of trust that goes beyond the typical client/supplier relationship. We enjoy lasting, ongoing relationships with our clients and consider ourselves a partner in their success. At SunTechPros we have team of individuals who have the knowledge and the commitment to deliver expected results.
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