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Strategic Solution Leadership & Architecture:
Lead the technical solutioning process for all ServiceNow projects, ensuring alignment with business objectives, architectural standards, and the overall ServiceNow strategy.
Define and communicate a clear architectural vision and roadmap for the ServiceNow platform, ensuring alignment with Highmark Health's enterprise strategy.
Establish and enforce architectural standards, governance policies, and development best practices.
Lead the end-to-end design of scalable, resilient, and high-performing ServiceNow solutions, maximizing out-of-the-box functionality and minimizing technical debt. Conduct impact analysis for proposed architectural changes.
ServiceNow Development & Implementation:
Lead the design, development, configuration, and implementation of complex ServiceNow solutions, primarily within the ITSM suite (Incident, Problem, Change, Request, Service Catalog, CMDB, Knowledge Management).
Develop and maintain custom applications, modules, workflows, UI Policies, Business Rules, Client Scripts, Script Includes, and ACLs, ensuring adherence to best practices and coding standards.
Design and implement robust integrations between ServiceNow and other enterprise systems using various technologies (REST/SOAP APIs, MID Servers, IntegrationHub).
Perform code reviews, ensure quality assurance, and provide technical guidance to development teams.
Generative AI & Agentic AI Strategy & Implementation:
Now Assist & Gen AI Deployment: Strategically design, configure, and deploy ServiceNow Now Assist features across ITSM and other relevant modules to significantly enhance agent productivity and user self-service. This includes:
VKore Solutions LLC is a nationwide premier IT problems solver and solution provider for fortune 2000 companies. We Solve modern day IT problems in the areas of Infrastructure, Middle-ware, Cloud computing, Mobile Development, Web development, Full stack development, Data base development / Administration.
Our professional services division provides consultation and solutions to small, mid, and enterprise level companies. We are in business to help you maintain your competitive advantage by cost-effectively delivering business solutions when and how you need them most. We have been successful in Problem solving and delivering quality solutions with unmatched efficiency and great flexibility as a result of our deep understanding of industry domains and expert knowledge of diverse technologies.
We are focused on delivering end-to-end solutions that help organizations achieve their key business objectives. We are quick to get onboard Elite IT-professional on staff.
Our goal has been to recruit only the highest caliber and most knowledgeable IT professionals In the Industry. Every employee is Interviewed, vetted before they can join your team. We have technology professionals from all over the states and more continuously hiring new, highly qualified individuals. Focused on delivering quality professionals with expertise spanning various gamut of the IT industry, VKore is now one of the trusted service firms with a rapidly growing clientele.
Headquartered in Austin, Texas, VKore solutions has strategically located resources across the United States and with excellent offshore resources in India.
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Today
Resource would need to perform configuration and development changes to support out of the box and custom functions. Needs familiarity with building out scoped applications and has worked in the GRC, IRM, policy spaces. This resource would support mobile app security testing, policy compliance, and integrated risk management.
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Contract, Third Party
$70 - $80
Remote
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Yesterday
Experience in implementing SAMPro. In-depth knowledge of SAMPro modules with tables. Assisted customers in implementing SAM Tools across their organization. Worked on solution designing and implementation as per best practices for various module - SAM Pro. Working on Reclamation part in ServiceNow to reclaim the unused and low usage of software in client machine. Experience in Designing, customization, enhancing, workflow configuration and supporting ServiceNow Experience of working
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Contract, Third Party
$60 - $70
Remote
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Today
Key Responsibilities Gather and analyze business requirements and translate them into technical solutions on the ServiceNow platform Design and develop custom applications, custom rules, and platform customizations Configure and develop Business Rules, Client Scripts, UI Policies, Script Includes, and ACLs Build and manage workflows using Flow Designer, including Flow Actions and Subflows Develop and support integrations using REST/SOAP APIs, MID Server, and IntegrationHub Work
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Contract, Third Party
$60 - $65
