IDOL Support Engineer – Role Overview
Onsite in Washington, DC- hybrid work environment
The IDOL Support Engineer serves as the primary technical resource supporting the eLibrary platform powered by OpenText/Micro Focus IDOL (Knowledge Discovery) technology. This role is responsible for maintaining, upgrading, optimizing, and modernizing enterprise search and content discovery capabilities while ensuring high availability, performance, and scalability of the IDOL environment.
The engineer works closely with customer stakeholders, developers, and infrastructure teams to support system upgrades, cloud and containerization initiatives, search optimization efforts, metadata and entity extraction enhancements, and implementation of advanced search and AI-driven capabilities. The position also provides technical guidance on integrating IDOL APIs and new functionality into customer-facing applications while troubleshooting complex search, ingestion, and retrieval challenges.
Key areas of focus include IDOL platform administration, search performance tuning, Knowledge Discovery upgrades, containerized deployments, metadata optimization, AI-enabled search capabilities, and collaboration with development teams to enhance the overall user experience of the eLibrary system.
About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients'' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 10228513
- Position Id: 26-157193
- Posted 18 hours ago
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