Business Process Reengineering

Lansing, MI, US • Posted 11 hours ago • Updated 27 minutes ago
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Job Details

Skills

  • Application Support
  • Knowledge Management
  • Business Process Reengineering
  • Business Process Analysis
  • Process Documentation
  • Microsoft Office Suite
  • Software Development Lifecycle (SDLC)
  • Stakeholder Management
  • Meeting Facilitation
  • Grant management systems
  • Azure DevOps (user stories
  • queries)
  • operational support management
  • Crossfunctional team leadership
  • policy impact analysis
  • Workflow Analysis and Optimization
  • Federal and State Grant Programs
  • Government Application Systems
  • Requirements Gathering and Documentation
  • Vendor and ThirdParty Coordination
  • Technical and Business Liaison
  • Change Impact Assessment
  • Ticket Prioritization and Tracking
  • Backlogs
  • Microsoft SharePoint Administration
  • Issue Tracking and Resolution
  • System Enhancement Planning
  • User Acceptance Support
  • Training and Knowledge Transfer
  • Executive and Technical Communication
  • Report Writing and Presentations
  • Team Mentoring and Task Delegation
  • Wireframing and Prototyping
  • Figma or Comparable Design Tools
  • Hybrid Work Collaboration
  • Government IT Project Support

Summary

Business Process Reengineering
Interview Process: Virtual Interview via MS Teams video. Please use laptop and be prepared to share screen if asked.
Duration: 1 year with possible extension
Hybrid: Resource will be working a hybrid schedule. NO REMOTE ONLY OPTION. Will need to be onsite from day 1, two days a week (Tuesdays and Wednesdays are preferred in-office days). Candidate can be full time in office, if desired.
Local candidates (strongly preferred) or non-local (must be willing to relocate at their own expense from acceptance with no delays & follow the hybrid schedule)
Top Skills & Years of Experience:
2 + years of proven experience as a business process reengineer.
2 + years of experience working with grant management systems or government-funded programs.
Strong understanding of the software development lifecycle (SDLC).
Excellent communication, facilitation, and interpersonal skills.
Leadership capabilities in cross-functional team environments.
Proficiency with tools such as Microsoft SharePoint, Azure DevOps, and Microsoft Office.
Clear and concise written and verbal communication is crucial to success and productivity in this role.

Position Overview:

The Michigan Department of Education (MDE) is seeking a Senior Business Process Reengineer to support the Office of Educational Supports (OES) in enhancing and maintaining the Consolidated Application within the NexSys platform. This application is critical for distributing federal formula grants to Michigan Local Education Agencies.

This role will serve as a strategic liaison between OES, regional field services consultants and managers, internal MDE cross-office teams (including the Office of Systems, Evaluation, and Technology - OSET), the Department of Technology, Management, and Budget (DTMB), and vendor partners. The ideal candidate will have a strong background in business process analysis, requirements gathering, and the software development lifecycle (SDLC), with proven leadership experience in cross-functional environments.

Key Responsibilities:

  • Process Analysis & Improvement
    • Review and document current grant-related business processes and workflows.
    • Identify opportunities for process optimization and recommend improvements.
    • Analyze federal policy changes and advise OES on necessary application updates.
  • Stakeholder Engagement & Communication
    • Facilitate meetings with business stakeholders, technical teams, and external consultants.
    • Act as the primary point of contact for field consultants regarding application issues.
    • Communicate issue status, resolutions, and updates to relevant stakeholders.
  • Operational & Technical Liaison
    • Manage and prioritize operational support requests and enhancement tickets in Azure DevOps.
    • Collaborate with OSET and vendor teams to ensure timely resolution of technical issues.
    • Translate business needs into clear, actionable technical requirements.
  • Leadership & Team Coordination
    • Lead and mentor a team of business analysts.
    • Delegate tasks effectively and ensure alignment with project goals.
    • Facilitate and lead requirement-gathering sessions with both business and technical teams.
  • Documentation & Knowledge Management
    • Maintain comprehensive documentation on the project SharePoint site.
    • Ensure all process changes and decisions are well-documented and accessible.

Required Skills & Qualifications:

  • 2 + years of proven experience as a business process reengineer.
  • 2 + years of experience working with grant management systems or government-funded programs.
  • Strong understanding of the software development lifecycle (SDLC).
  • Excellent communication, facilitation, and interpersonal skills.
  • Leadership capabilities in cross-functional team environments.
  • Proficiency with tools such as Microsoft SharePoint, Azure DevOps, and Microsoft Office.

Work location is hybrid, 2 days in office are required (Tuesday & Wednesday preferred) and 3 days working from home. (Candidate can be full time in office, if desired.)

Contract Length: 12 months.

Contract may be extended as desired.

Required / Desired

Required Years of experience

Exposure to Complex IT web Applications, within the past 5 years

Required

5 Years

Experience in gathering and documenting business feedback and incorporating changes into current processes

Required

5 Years

Experience working with multiple teams, internal and external, to support a project, its business processes and training needs.

Required

5 Years

Ability to lead meetings, conduct training & information sessions, communicate at a level appropriate to the audience, make oral and written reports and presentations

Required

5 Years

Experience working as a liaison between the development team and project manager or business client in a software development project

Required

3 Years

Experience as a business process reengineer

Required

2 Years

Experience with Federal, State or local grant management systems

Required

2 Years

Experience with Azure DevOps; including creating User Stories and queries

Required

1 Year

Experience with Microsoft SharePoint

Required

1 Year

Experience developing wireframes, mockups, & prototypes in Figma or comparable design software

Highly Desired

1 Year

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10515154
  • Position Id: 2026-6133/33918
  • Posted 11 hours ago

Company Info

About Aroha Technologies

Michael Arrington, founder and co-editor of Tech Crunch once famously said that ‘The best startups generally come from somebody needing to scratch an itch’.

 Quite true to the thought, Aroha Technologies Inc was launched in 2008 in Florida. While we began our journey with a powerful Staffing Specialist & Software Development, Today our procedure has amplified into a more robust and simplified solution for Marketers looking for consistent and long term.

In our quest to do better, we resolve to simplify user acquisition, retention, engagement and large Business without blinking an eyelid! A semi-remote team spread across the globe, we are here to help you one step at a time.

Unmatchable growing excellence When AROHA was formed, we interviewed many potential clients and business colleagues and asked what a single important question seemed: “If you could design a firm to meet your needs, what would it look like?” The answers to that question have guided our thinking and planning on an ongoing basis, and form the core of our thinking about how we treat our clients and our employees, whom we call associates.

At a most basic level, we have stated our mission in a promise to our clients and our associates: “Unmatchable growing excellence.” This alignment governs superior service to our customers and supports our associates who perform that work, which cannot be matched by our competitors.

In short, we believe that care of our associates, disciplined financial management, and constant attention to the fundamentals of good delivery adds up to a successful, scalable business.

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