Claude GenAI Support Specialist
Contract W2
Remote
$55 - $60/hr
Techridge, Inc.
Fitment
Dice Job Match Score™
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Job Details
Skills
- Artificial Intelligence
- Cloud Computing
- Communication
- Conflict Resolution
- Google Cloud Platform
- Generative Artificial Intelligence (AI)
- Python
- Claude
Summary
Job Title: Claude GenAI Support Specialist
Location: 100% Remote
Position Type: Contract
Job Description:
We are seeking a Claude GenAI Support Specialist to support and optimize applications powered by Anthropic s Claude and other large language models. This role involves troubleshooting GenAI workflows, improving prompt performance, and ensuring seamless integration and reliability of AI-driven solutions in production environments.
Key Responsibilities:
- Provide technical support for GenAI applications built on Claude and LLM platforms
- Troubleshoot issues related to prompts, APIs, integrations, and model responses
- Optimize prompt engineering for accuracy, performance, and scalability
- Monitor production systems, manage incidents, and ensure SLA adherence
- Collaborate with product, engineering, and client teams to resolve issues
- Assist in integration of LLM APIs with backend systems and workflows
- Document solutions, best practices, and common troubleshooting scenarios
Required Skills & Qualifications:
- 2 5 years of experience in technical support, AI/ML, or software engineering roles
- Hands-on experience with Generative AI / LLMs (preferably Claude or similar models)
- Strong understanding of prompt engineering and LLM behavior
- Experience with APIs, REST services, and system integrations
- Proficiency in Python, JavaScript, or similar languages
- Familiarity with cloud platforms (AWS, Azure, or Google Cloud Platform)
- Strong problem-solving and communication skills
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 10125172
- Position Id: 8946283
- Posted 13 hours ago
Company Info
About Techridge, Inc.
We believe we have the know-how to do it right the first time and we also understand that our client focus will always be on
-High Quality
-Cost Effectiveness
-Total Convenience
-Continuous Training
-Emphasis on Security
-Industry recognized SDLC
-Intelligent Communication
Technology and business knowledge go hand in hand in today s digital age, it very important to remember that technology will always remains a support mechanism for business. The greatest resource that makes any business successful is people, people who understand your business needs and technology. Techridge s hiring processes allows us to hire the right people based technical expertise on Attitude, Communication, Technical and Industry knowledge. Most of our employees have post graduate degrees.
At Techridge, we satisfy your need to keep up with lightning fast technology, manage constant system updates and control ongoing work by providing qualified IT professionals. People with the expertise to help you charge ahead of industry trends and the competition.
Careers
-High Quality
-Cost Effectiveness
-Total Convenience
-Continuous Training
-Emphasis on Security
-Industry recognized SDLC
-Intelligent Communication
Technology and business knowledge go hand in hand in today s digital age, it very important to remember that technology will always remains a support mechanism for business. The greatest resource that makes any business successful is people, people who understand your business needs and technology. Techridge s hiring processes allows us to hire the right people based technical expertise on Attitude, Communication, Technical and Industry knowledge. Most of our employees have post graduate degrees.
At Techridge, we satisfy your need to keep up with lightning fast technology, manage constant system updates and control ongoing work by providing qualified IT professionals. People with the expertise to help you charge ahead of industry trends and the competition.
Careers
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