Milwaukee

Hybrid in Milwaukee, WI, US • Posted 16 hours ago • Updated 12 hours ago
Contract W2
6 Months
No Travel Required
Hybrid
$27/hr
Fitment

Dice Job Match Score™

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Job Details

Skills

  • End-user Training
  • Enhanced 9-1-1
  • Inventory
  • Management
  • Microsoft
  • Process Improvement
  • Provisioning
  • SIP
  • System Documentation
  • Technical Support
  • Telecommunications
  • Unified Communications
  • VoIP

Summary

Seeking a Telecom Analyst with 3–5 years of enterprise voice/unified communications experience to support VoIP, Avaya, and Microsoft Teams Voice environments.

Key Responsibilities:

  • Monitor ticket queues and provide incident/troubleshooting support.
  • Manage moves, adds, changes, user provisioning, and phone installations.
  • Support VoIP/UC systems, SIP technologies, and E911 administration.
  • Maintain phone number inventory, telecom records, and system documentation.
  • Coordinate with telecom vendors/carriers and support project initiatives.
  • Analyze support trends and recommend process improvements.
  • Provide end-user training and customer-focused technical support.

Occasional early mornings and weekends may be required.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91099677
  • Position Id: 9062068
  • Posted 16 hours ago
Contact the job poster
VC

Vijay Chepyala

Recruiter @ Talent Groups
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