Sr. Solutions Engineer

job summary:

Job Description

We're looking for a Senior Solutions Engineer to join our growing team in Austin, Texas.

The Wise Platform team works with financial institutions and major tech companies at a global level to offer Wise products and services directly to their customers through our API.

Solutions Engineers make it happen by working with partners to build integrations to our class-leading international finance products, while improving Wise Platform by increasing the capabilities of our public API. The team's goals are to drive the growth of Wise through partnerships and integrations by creating a world class product set delivered through third parties.

As part of this role, you will

Provide technical consulting and product guidance to banks and other partners integrating Wise, primarily post-sale

Ensure partners deliver the best integration within their constraints for an excellent customer experience

Assist partners in the implementation phase, defining technical solutions and documenting requirements

Support business development by aiding larger partners requiring novel features, including technical scoping and feature design.

Participate in feature definition, prioritisation, and long-term strategy planning with the Wise Platform team

Collaborate with Implementation Managers, Product Managers, and Engineers, making product and project decisions

Design and develop new features for Wise services and expose them on the public API when needed

Work on scaling Wise Platform into new regions, overcoming associated challenges

Improve integration experience through documentation, APIs, SDKs, code samples, and reference implementations

Collaborate with the technical presales team to support the sales cycle and secure new partnerships

Enhance internal processes to handle multiple integrations in parallel

Troubleshoot, test, and resolve technical issues, aiding the API support team with complex problems

This role will give you the opportunity to

Choose your own path to success - you'll have the freedom to define the vision and responsibility for making it happen

Identify problems and unlock opportunities for Wise and partners through technology solutions

Inspire other teams internally and externally with your ideas, knowledge and self-starter attitude

Travel to work with our teams in Tallinn, London, and New York, as well as visit our partners across North America

Additional Information

For everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.

Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

Job Responsibilities

Provide technical consulting and product guidance to banks and other partners integrating Wise, primarily post-sale

Ensure partners deliver the best integration within their constraints for an excellent customer experience

Assist partners in the implementation phase, defining technical solutions and documenting requirements

Support business development by aiding larger partners requiring novel features, including technical scoping and feature design.

Participate in feature definition, prioritisation, and long-term strategy planning with the Wise Platform team

Collaborate with Implementation Managers, Product Managers, and Engineers, making product and project decisions

Design and develop new features for Wise services and expose them on the public API when needed

Work on scaling Wise Platform into new regions, overcoming associated challenges

Improve integration experience through documentation, APIs, SDKs, code samples, and reference implementations

Collaborate with the technical presales team to support the sales cycle and secure new partnerships

Enhance internal processes to handle multiple integrations in parallel

Troubleshoot, test, and resolve technical issues, aiding the API support team with complex problems

location: Austin, Texas

job type: Permanent

salary: $170,000 - 230,000 per year

work hours: 9am to 5pm

education: Bachelors



responsibilities:

Job Description

We're looking for a Senior Solutions Engineer to join our growing team in Austin, Texas.

The team works with financial institutions and major tech companies at a global level to offer Wise products and services directly to their customers through our .

Solutions Engineers make it happen by working with partners to build integrations to our class-leading international finance products, while improving Wise Platform by increasing the capabilities of our public API. The team's goals are to drive the growth of Wise through partnerships and integrations by creating a world class product set delivered through third parties.

As part of this role, you will

• Provide technical consulting and product guidance to banks and other partners integrating Wise, primarily post-sale



• Ensure partners deliver the best integration within their constraints for an excellent customer experience



• Assist partners in the implementation phase, defining technical solutions and documenting requirements



• Support business development by aiding larger partners requiring novel features, including technical scoping and feature design.



• Participate in feature definition, prioritisation, and long-term strategy planning with the Wise Platform team



• Collaborate with Implementation Managers, Product Managers, and Engineers, making product and project decisions



• Design and develop new features for Wise services and expose them on the public API when needed



• Work on scaling Wise Platform into new regions, overcoming associated challenges



• Improve integration experience through documentation, APIs, SDKs, code samples, and reference implementations



• Collaborate with the technical presales team to support the sales cycle and secure new partnerships



• Enhance internal processes to handle multiple integrations in parallel



• Troubleshoot, test, and resolve technical issues, aiding the API support team with complex problems

This role will give you the opportunity to

• Choose your own path to success - you'll have the freedom to define the vision and responsibility for making it happen



• Identify problems and unlock opportunities for Wise and partners through technology solutions



• Inspire other teams internally and externally with your ideas, knowledge and self-starter attitude



• Travel to work with our teams in Tallinn, London, and New York, as well as visit our partners across North America

Additional Information

For everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.

Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

Job Responsibilities

• Provide technical consulting and product guidance to banks and other partners integrating Wise, primarily post-sale



• Ensure partners deliver the best integration within their constraints for an excellent customer experience



• Assist partners in the implementation phase, defining technical solutions and documenting requirements



• Support business development by aiding larger partners requiring novel features, including technical scoping and feature design.



• Participate in feature definition, prioritisation, and long-term strategy planning with the Wise Platform team



• Collaborate with Implementation Managers, Product Managers, and Engineers, making product and project decisions



• Design and develop new features for Wise services and expose them on the public API when needed



• Work on scaling Wise Platform into new regions, overcoming associated challenges



• Improve integration experience through documentation, APIs, SDKs, code samples, and reference implementations



• Collaborate with the technical presales team to support the sales cycle and secure new partnerships



• Enhance internal processes to handle multiple integrations in parallel



• Troubleshoot, test, and resolve technical issues, aiding the API support team with complex problems

qualifications:

Technical Requirements:

Core Technology Stack: Candidates must have a strong background in Java and Python

. While they will not be writing and shipping producti