Title: Atlassian Administrator / Developer (Senior Associate)
Duration: 12 Months
Location: Dearborn,MI
Position Description:
Position Summary:
The Developer Tools Enablement (DTE) Planning and Integration Team is seeking a highly skilled Atlassian Administrator / Developer with strong expertise in Jira Cloud, Jira Service Management (JSM), Jira Product Discovery (JPD), and Assets. In this role, you will support, manage, and our advance Enterprise Technology?s Atlassian platform portfolio.
You will play a key role in ensuring the scalability, stability, and continuous improvement of the enterprise Atlassian ecosystem, which is widely used for project management, issue tracking, and product discovery across the organization.
The Planning and Integration Team manages our enterprise productivity suite, including Atlassian applications (Rovo, Jira, JSM, JPD, Assets, Goals), Planview Hub, and other productivity tools.
This role requires strong technical expertise, independent problem-solving ability, and collaboration within an Agile team environment.
Key Responsibilities:
Configuration, Customization & Strategy
Configure and customize Jira workflows, screens, fields, and issue types
Optimize Atlassian tools to support enterprise-scale usage
Manage Atlassian Marketplace applications (evaluation, security, performance)
Provide strategic input on platform improvements and long-term roadmap
Support Jira Cloud migration initiatives and troubleshooting efforts
User Management & Compliance
Manage users, groups, roles, and permission schemes across Atlassian products
Ensure proper access control and compliance with audit requirements
Integration & Automation (Development)
Build integrations between Atlassian tools and external systems using APIs
Develop automation rules, workflows, and scripts (Python/Shell preferred)
Create custom solutions where out-of-the-box functionality is insufficient
System Maintenance & Performance
Monitor platform performance and resolve technical issues
Identify and address system bottlenecks
Continuously improve platform efficiency and reliability
Enablement, Documentation & Training
Document platform standards, governance, and best practices
Conduct training sessions, office hours, and user enablement activities
Drive adoption of Atlassian tools across the enterprise
Agile Collaboration
Participate in Agile ceremonies including:
o Sprint Planning
o Backlog Refinement
o Daily Stand-ups
o Retrospectives
Required Skills:
Jira Administration (Cloud)
Jira Service Management (JSM)
Jira Product Discovery (JPD)
Jira Assets (Insight)
Strong Jira workflow/configuration experience
Atlassian Cloud platform administration
REST API integration experience
Preferred Skills:
Python or Shell scripting
Atlassian API development experience
GitHub / DevOps exposure
Google Cloud Platform (Google Cloud Platform) familiarity
Atlassian Marketplace app management
Experience with cloud migration projects
Atlassian Certified Professional (ACP ? preferred)
Experience & Qualifications:
6?10 years IT experience
Minimum 4+ years in Atlassian platform administration/development
Bachelor?s degree required
Strong troubleshooting and root-cause analysis skills
Excellent communication and stakeholder management
Never miss an opportunity! Create an alert based on the job you applied for.
