A financial services organization in Vienna, Virginia is seeking a UX Content Designer to support digital product experiences.
About the Opportunity:
Responsibilities:
Design, write, edit, test, and optimize UX content across web, mobile, and digital products, including interface copy, product flows, notifications, emails, navigation, and calls to action.
Develop content strategies that improve usability, customer experience, and messaging consistency across digital products.
Establish cohesive product narratives and voice and tone guidelines aligned with brand standards.
Create and maintain content standards, style guidelines, terminology, and best practices.
Collaborate with product, UX design, research, engineering, marketing, legal, and customer experience teams.
Qualifications:
5+ years of experience in UX Content Design, UX Writing, or Content Strategy
Bachelor's degree in English, Communications, Journalism, or an equivalent combination of education and experience
Experience writing and optimizing content for web, mobile, and digital products
Experience developing content strategies, messaging frameworks, and voice and tone guidelines
Strong understanding of user-centered design principles, UX processes, and content best practices
Familiarity with HTML, CSS, JavaScript, and modern web development concepts
Strong writing, editing, communication, presentation, and organizational skills
Desired Skills:
Master's degree in English, Communications, Journalism, or a related field
Human Factors Institute certification
Experience in financial services or with financial products
