Neodym Technologies
Neodym Technologies

Desktop support Expert/Specialist

Raleigh, NC, US • Posted 1 hour ago • Updated 1 hour ago
Full Time
No Travel Required
On-site
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Desktop Support Expert
  • Desktop Support Specialist
  • Desktop Support Engineer
  • Desktop Support Technician
  • IT Support Specialist
  • IT Support Engineer
  • Technical Support Specialist
  • End User Support
  • IT Desktop Support
  • Service Desk Support
  • Help Desk Support
  • Computer Hardware
  • Hardware Troubleshooting
  • Software Troubleshooting
  • Desktop Troubleshooting
  • Windows Support
  • Computer Imaging
  • Desktop Imaging
  • OS Imaging
  • Computer Deployment
  • Software Installation
  • Hardware Installation
  • Printer Installation
  • Network Printer
  • Local Printer
  • Peripheral Support
  • Mobile Device Support
  • Device Configuration
  • Data Migration
  • User Profile Migration
  • Profile Migration
  • Networking Protocols
  • Network Troubleshooting
  • ServiceNow
  • ServiceNow Ticketing System
  • Incident Management
  • Ticket Management
  • Technical Documentation
  • IT Procedures
  • Customer Support
  • End User Computing
  • Onsite Support

Summary

Role: Desktop support Expert/Specialist
Location: Raleigh, NC - Onsite
Experience: 8+ years
Visa: No OPT & CPT
Client: State of NC


Required skills:
•    Skilled in different types of computer hardware, mobile devices, software, peripherals and components, networking protocols and communications.
•    Installing and imaging new computers and loading of appropriate software for customers.
•    Installing local and network printers and other peripherals.
•    Migrating data and user profiles.
•    Documenting process and procedures related to technical support activities.
•    Demonstrates knowledge and a working experience with ServiceNow call tracking system.


Email:
Contact: Ext: 106

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91093837
  • Position Id: 9123648
  • Posted 1 hour ago
Contact the job poster
Satyapal Reddy

Satyapal Reddy

Manager @ Neodym Technologies

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