Manager, Classified Network Systems Administration

Job Type:
Regular

The Manager, Classified Network Systems Administration works as an integral part of the Security & Classified Operations team. Responsible for establishing and managing through staff the architecture, implementation, operation, and security for RAND Corporation's classified network, systems, servers, and workstations. In addition, responsible for Command Cyber Readiness Inspections (CCRI) preparation and DSS (Defense Security Services) inspections across locations. This management position reports directly to the Executive Director and Chief Security Officer. This position has 11 + exempt level System Administrator direct reports at all major U.S. locations (Pittsburgh, PA; Santa Monica, CA; Washington, DC).

Duties and Responsibilities

May perform any or all the following duties:

• Accountable and responsible through staff for the daily management and monitoring of the classified network systems and server infrastructure, ensuring 24x7 availability, reliability, and sufficient capacity, all while ensuring that classified network systems and services are delivered effectively and efficiently.
• Accountable and responsible through staff for RAND's classified workstation environment including asset accountability, desktop/laptop configuration, and incident management.
• Directs staff in the daily monitoring, assessment, and management of RAND's classified network, servers, and workstations; stays aware of developing information security risks and has responsibility for promptly and effectively reporting and responding to those risks.
• Accountable for the preparation of classified network, servers, and workstations for announced and unannounced audits from regulatory agencies, and by our clients; responsible for completing and delivering monthly reports on RAND's readiness for audits and inspections.
• Determines staff level, interviews/hires new employees, ensures appropriate training, conducts performance reviews, counsels employees and takes appropriate disciplinary action, develops and administers objectives, operating policies and procedures, budget and strategic action plans for achieving goals, provides leadership and motivation by establishing clear expectations, communicating specific performance feedback, and giving timely and thorough performance reviews.

• Other duties as assigned.

Education

• Bachelor's degree required.
• MS Preferred.

Required Experience, Knowledge and Skills

• Minimum 10 years of information technology experience to include a minimum of 4 years of supervisory experience. Minimum of 4 years leadership experience in managing highly audited network and computing environments.
• Successful ability to manage all facets of IT Operations, including network systems, servers, and workstations, and service desk functions. Proven ability to provide high network and computing availability, for the security of the systems, and the highest levels of customer satisfaction. The expectation is that the individual will be technically adept with network and computing technologies, their implementation, and operation, and service desk functions.
• Experience managing geographically dispersed networks that support hundreds of users.
• Technical knowledge and management experience maintaining server technologies, including VMWare, Microsoft Server, and Red Hat Linux. Ability to establish a proven method to regularly apply patches, vulnerability updates, and security configurations.
• Technical knowledge and management experience maintaining client technologies, including Microsoft Windows and Macintosh. Proven ability to establish and regularly apply patches, vulnerability updates, and security configurations.
• Technical knowledge and management experience maintaining network technologies and functions, including IP management, routing, and switching, network access control (802.1x), and Voice over IP. Ability to provide an established and proven method to regularly apply patches, vulnerability updates, and security configurations.
• Experience with applying and auditing Department of Defense (DoD) Security Technical Implementation Guides (STIGs) or other equivalent security standards. Ability to provide an established and proven means to ensure the network, servers, and workstations have the latest STIGs applications.
• Highly organized, ability to account for and report on thousands of auditable technical configurations and controls spanning across multiple sites and diverse information technologies.
• Successful ability to partner across the corporation to achieve work completion through individuals not under the Manager's direct control. Demonstrated strong leadership and management skills and the ability to secure results through others.
• High degree of initiative and dependability. Experience managing multiple, simultaneous, technology related initiatives and audits. Ability to work with little supervision.
• Highly accountable with a significant focus on customer service and the provision of highly available, high performance, reliable network and computing services.
• Knowledge of application of network and system performance monitoring and reporting.
• Skilled at managing multiple vendors and ensuring that overall service levels are achieved despite fragmented support models by these vendors.
• Experience with Information Technology Service Management (ITSM) practices including Change Management, Problem Management, and Incident Management.

• Excellent written and oral communication skills with the ability to effectively communicate with information technology professionals as well as senior management and auditors, assessors, and inspectors.

Security Clearance

• For this position, RAND will consider only applicants with a current TOP SECRET security clearance.

Location

• Washington, D.C.
• This position is 100% onsite.

Salary: $151,000-$230,100

RAND considers a variety of factors when formulating an offer, including but not limited to, the specific role and associated responsibilities; a candidate's work experience, education/training, skills, expertise; and internal equity.Successful candidates will be offered employment in a specific title, as determined by the candidate's education and experience. The salary range includes base pay plus RAND's sabbatical pay (which provides additional compensation above base pay when vacation is taken). In addition, RAND provides strong benefits including health insurance coverage, life and disability insurance, savings plan, paid time-off and more.

Equal Opportunity Employer