Lead Project Manager

RESPONSIBILITIES:
Kforce has a client in Armonk, NY that is seeking an experienced Lead Project Manager to support a large-scale, greenfield customer technology and customer information system transformation for a regulated energy and utilities organization.

Summary:
The program is modernizing customer service and clean-energy program capabilities, replacing legacy Salesforce environments, preserving required business logic, and reducing technical debt through a clean future-state architecture. The core technology landscape includes Salesforce Energy and Utilities Cloud, Service Cloud, Sales Cloud, Data Cloud, OmniStudio including OmniScript, the Salesforce Clean Energy Module, SAP BTP integrations, customer-facing APIs, data migration, security and privacy, quality engineering, and enterprise release management.

Key Responsibilities:
* Establish the integrated delivery operating model and align project managers and workstream leads to one plan, cadence, and governance structure
* Develop and maintain milestones, dependencies, critical path, resource forecasts, financial tracking, delivery commitments, and executive reporting
* Coordinate Energy and Utilities Cloud, OmniStudio and OmniScript, Clean Energy Module, Data Cloud, SAP BTP, customer API, data migration, security, QA, change, and release workstreams
* Own governance, RAID, decisions, scope, change control, quality, dependency management, and escalations
* Facilitate steering, delivery, planning, dependency, readiness, cutover, and executive-review sessions
* Track deliverables, capacity, budget, schedule, quality, defects, environments, readiness, and outcomes across onshore and offshore teams
* Lead planning for test cycles, mock migrations, release readiness, cutover, hypercare, and transition to support
* Ensure issues are surfaced early, ownership and dates are clear, and decisions are documented and communicated

REQUIREMENTS:
* 12+ years of enterprise project or program management experience, including principal-level leadership of large Salesforce, CRM, CIS, integration, or technology transformation programs
* Working knowledge of the delivery implications of Energy and Utilities Cloud, OmniStudio and OmniScript, Clean Energy Module, Data Cloud, integrations, migration, testing, release, and change management
* Strong experience with Agile and hybrid delivery, integrated planning, dependencies, RAID, scope, financials, quality, environments, releases, cutover, and hypercare
* Ability to coordinate complex onshore and offshore teams and multiple vendors or delivery organizations
* Strong executive communication, facilitation, negotiation, decision management, escalation, and concise status reporting
* Experience using enterprise planning and collaboration tools and maintaining audit-ready delivery records

Preferred Qualifications:
* PMP, PgMP, PMI-ACP, Scrum, SAFe, or comparable delivery credentials
* Utility, customer information system, clean-energy, or Salesforce transformation experience
* Experience leading greenfield platform implementations and legacy-system retirement

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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