Salesforce BA with Pharma

Remote • Posted 60+ days ago • Updated 5 days ago

Full Time

Part Time

Remote

Arkhya Tech

Fitment

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Job Details

Skills

Salesforce
Pharma
BA

Summary

Salesforce BA with Pharma domain

6 Months

FTE/CTH

Remote

JD:

Experience 12 to 15 years

Domain: HLS/Pharma

Skills & Qualifications 8+ years of experience as a Business Analyst in Pharma or Life Sciences domain.

familiarity with Pharma CRM processes preferred.

Strong understanding of patient onboarding, case management, benefit verification, and financial assistance workflows.

Experience with data migration and integration projects in regulated environments.

Excellent documentation skills (BRD, FSD, process flows, user stories). Proficiency in Jira, Confluence Strong communication and stakeholder management skills.

Key Responsibilities Requirement Gathering & Analysis Conduct workshops, interviews, and process mapping sessions with Valeris business teams, patient support services, and field operations. Translate high-level business needs into detailed functional requirements and user stories in Jira/Azure DevOps.

Capture regulatory, compliance, and security requirements (HIPAA, GDPR, life sciences validation).

Solution Design Support Collaborate with Salesforce Solution Architects to ensure alignment of requirements with Salesforce Health Cloud capabilities. Participate in creation of wireframes, UI/UX mockups, and process flow diagrams. Review solution designs and provide feedback to ensure traceability to requirements.

Data & Integration Readiness Support data mapping, migration planning, and validation activities in collaboration with data migration specialists. Assist in defining integration requirements for benefit verification, prior authorization, document management, and financial assistance systems.

Testing & Validation Coordinate with QA teams to ensure requirements coverage and traceability.

Participate in defect triage and resolution.

Change Management & Training Support creation of user guides, training material, and adoption plans for case managers, field reps, and contact center agents.

Facilitate stakeholder sign-offs and approvals for each release/migration wave.

Governance & Reporting Provide weekly updates to project governance boards on requirements progress, risks, and dependencies.

Maintain a central repository of requirements, decisions, and change requests.

Preferred Certifications

Salesforce Certified Administrator or Business Analyst Certification.

Best Regards,

Himanshu Kumar

N/A

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91012405
Position Id: 2025-2329/7019
Posted 30+ days ago

Company Info

About Arkhya Tech

Arkhya Technologies, Inc. is a premier software solutions and services company, headquartered in Herndon, VA. Since founded, we have provided premium software development and strategy expertise to hundreds of companies around the world. With a unique focus on building strong, collaborative relationships with clients, Arkhya Tech has created a solid reputation for exceeding our client expectations with quality work and fast delivery turnaround. When you partner with us, you will work with the highest-quality development talent and project managers.

Arkhya Tech s has a proven track record of delivering results through its global delivery centers and flexible engagement models. We provide a variety of services including Enterprise Applications, Mobility, Cloud Solutions, Web Design & Development, Digital Marketing, and Staffing Services.Our exceptional leaders and engineers work on software applications, web development, mobility solutions, and cloud-based services.We work closely with our clients to help them successfully build and execute their most critical strategies.

Over the years Arkhya Tech has successfully completed a wide range of development projects in the finance, manufacturing, healthcare, government, education, e-commerce, travel, pharma and retail sectors. This industry experience, combined with our expertise in the latest technologies, enables us to successfully adapt to our clients' diverse needs and makes Arkhya Tech is the best choice.

Our Mission

Our mission is to partnering with customers, understanding and syncing with their vision and values of business and offer services with integrity and work ethics aligned all across our team, participating in delivery of our services.

Our Vision

To be the trend setter in delivering services through digitization of enterprise operations.
Innovation is our life blood, driving us constantly in providing consistently awe-inspiring solutions to our global customers in our focus areas.

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