Senior Business Analyst

In person interview needed. Onsite from day 1

Location: Lansing, MI

Duration: 12+ months

Responsibilities

Stakeholder Engagement & Communication

Facilitate meetings with business stakeholders, technical teams, and external consultants.

Act as the primary point of contact for field consultants regarding application issues.

Communicate issue status, resolutions, and updates to relevant stakeholders.

Operational & Technical Liaison

Manage and prioritize operational support requests and enhancement tickets in Azure DevOps.

Collaborate with OSET and vendor teams to ensure timely resolution of technical issues.

Translate business needs into clear, actionable technical requirements.

Leadership & Team Coordination

Lead and mentor a team of business analysts.

Delegate tasks effectively and ensure alignment with project goals.

Facilitate and lead requirement-gathering sessions with both business and technical teams.

Documentation & Knowledge Management

Maintain comprehensive documentation on the project SharePoint site.

Ensure all process changes and decisions are well-documented and accessible.

Skills Needed

• 5 + years of proven experience as a business analyst.
• 2 + years of experience working with grant management systems or government-funded programs.
• Proficiency with tools such as Microsoft SharePoint, Azure DevOps, and Microsoft Office.
• Strong understanding of the software development lifecycle (SDLC).
• Excellent communication, facilitation, and interpersonal skills.
• Leadership capabilities in cross-functional team environments.

Exposure to Complex IT web Applications, within the past 5 years Required 5 Years

Experience in gathering and documenting business feedback and incorporating changes into current processes Required 5 Years

Ability to lead meetings, conduct training & information sessions, communicate at a level appropriate to the audience, make oral and written reports and presentations Required 5 Years

Experience working as a liaison between the development team and project manager or business client in a software development project Required 3 Years

Experience with Microsoft SharePoint Required 1 Year

Experience with Azure DevOps; including creating User Stories and queries Required 1 Year

Experience with Federal, State or local grant management systems Highly Desired 2 Years

Experience developing wireframes, mockups, & prototypes in Figma or comparable design software Highly Desired 1 Year