Network Engineer

ob Responsibilities:

• Installing network hardware, components, and cabling.
• Troubleshooting and resolving issues on the network.
• Ability to rack and stack networking hardware within onsite and off-site racks in accordance with requirements.
• Ability to provide technical support through various means of communication.
• Collaborate easily with business unit and project managers.
• Assisting operations team in the form of network design, implementation, and problem resolution.
• Meet quality, productivity, turnaround time and other expectations.
• After hour support and any other ad hoc duties.
• Optimize stability, availability, reliability, and performance of networking infrastructure.
• Conduct and make recommendations on LAN & WAN resource, performance, and capacity planning.

Must Have:

• 8 years: Designing, implementing, and supporting enterprise network infrastructure, including LAN, WAN, SD-WAN, Internet, and data center technologies.

• 8 years: Installing, configuring, and supporting network equipment, including routers, switches, wireless infrastructure, DNS, DHCP, VPN, and network security technologies.

• 8 years: Network troubleshooting and analysis utilizing packet captures, monitoring tools, and performance diagnostics.

• 5 years: Wireless network design, configuration, optimization, and support.

• 4 years: Experience supporting cloud connectivity and hybrid network environments.

• 4 years: Experience managing vendor-delivered network services and coordinating infrastructure projects.

Voice / Unified Communications

• 4 years: Experience in VoIP engineering, unified communications, or telecommunications environments.

• 4 years: Experience with SIP, RTP, QoS, dial plans, call routing, and VoIP protocols.

• 4 years: Experience administering and supporting enterprise voice platforms, such as Cisco Unified Communications Manager (CUCM), Unity Connection, CER, or equivalent systems.

• 4 years: Experience troubleshooting voice quality, call processing, call routing, and telecommunications issues.

• 4 years: Strong knowledge of TCP/IP networking, NAT, DNS, DHCP, QoS, and their impact on voice services.

• 2 years: Experience supporting cloud-based voice or collaboration platforms such as Microsoft Teams Phone, Webex Calling, or equivalent solutions.

Preferred Skills:

• 5 years: Advanced knowledge of enterprise networking technologies, including EIGRP, BGP, STP, VPC, mLACP, MLAG, VRF, IPv4/IPv6, VSS, multicast technologies (IGMP, PIM, Anycast-RP, MSDP), and network segmentation.

• 5 years: Experience with network access control and authentication technologies, including 802.1X, EAP-TLS, PEAP-MSCHAPv2, TACACS+, and RADIUS.

• 5 years: Experience administering and troubleshooting Cisco enterprise networking platforms, including Cisco IOS, Cisco NX-OS, and modern data center networking technologies.

• 2 years: Experience with Cisco DNA Center, network automation, or software-defined networking solutions.

• Experience with enterprise monitoring, logging, and troubleshooting platforms, including Syslog, SNMP, and network performance monitoring tools.

• Demonstrated ability to manage complex technical projects and infrastructure initiatives with minimal supervision.

• Strong sense of ownership, accountability, and commitment to delivering reliable business outcomes.

Voice / Unified Communications

• 2 years: Experience supporting cloud-based voice and Unified Communications as a Service (UCaaS) platforms, such as Microsoft Teams Phone, Webex Calling, or equivalent solutions.

• 4 years: Experience supporting Cisco Unified Communications environments, including CUCM, Unity Connection, CER, SIP trunks, gateways, and call routing.

• 4 years: Working knowledge of VoIP security, encryption, QoS, firewall configurations, and voice network design principles.

• 4 years: Proficiency with VoIP technologies and protocols, including SIP, RTP, SRTP, H.323, and VoLTE.

• 4 years: Experience using network monitoring, call analytics, and VoIP performance management tools to troubleshoot and optimize voice services.

• 4 years: Experience supporting telephony hardware, including IP phones, voice gateways, session border controllers (SBCs), and related infrastructure.

Preferred Certifications: Cisco CCNA, CCNP Enterprise, CCNP Collaboration, or equivalent industry certifications.