We are seeking an experienced Epic Professional Billing (PB) Analyst to provide backfill support as full-time team members transition to a major organizational project. This role will play a critical part in maintaining operational stability within the Professional Billing application, driving system optimization efforts, and supporting ongoing enhancement work. The ideal candidate brings deep expertise in PB Administration and a track record of strengthening revenue cycle performance through workflow improvements and system configuration.
Responsibilities- Provide day-to-day support for the Epic Professional Billing application, including ticket triage, troubleshooting, and system optimization.
- Manage and execute system upgrades, including preparation, testing, issue resolution, and post-upgrade cleanup activities.
- Build and maintain departmental structures and configuration components within the PB environment.
- Configure, optimize, and manage Credit Work Queues, ensuring accurate routing and resolution of credit balances.
- Redesign and maintain PB Charge Review workflows to improve accuracy, compliance, and operational efficiency.
- Perform standard SER updates and manage ongoing provider file and provider-related configuration needs.
- Support operational cleanup initiatives and workflow improvement projects across the revenue cycle.
- Collaborate with operational stakeholders to understand requirements, implement updates, and ensure adherence to governance standards.
- Participate in preparation and cleanup activities associated with a potential Epic Upgrade occurring in May.
- Maintain documentation in alignment with new and evolving governance processes.
Required Qualifications- Epic Certification in Professional Billing with 8-10+ years of hands-on experience.
- Demonstrated proficiency in configuring and optimizing Credit Work Queues.
- Experience redesigning PB Charge Review workflows to enhance efficiency and accuracy.
- Strong working knowledge of SER build, provider file setup, and ongoing maintenance.
- Ability to quickly understand and adapt to new documentation, governance structures, and organizational procedures.
- Excellent communication, analytical, and problem-solving skills.
Preferred Qualifications- Experience in claims processing, payer workflows, and revenue cycle operations.
- Prior involvement in Epic upgrade cycles, including testing and cleanup phases.
- Experience supporting large-scale optimization or stabilization efforts within PB.
Enterprise Required Skills- Epic Certified
- Professional Billing
- Build
- Epic Support
- Revenue Cycle
- Claims
Job Type & LocationThis is a Contract position based out of Providence, RI.
Pay and BenefitsThe pay range for this position is $75.00 - $90.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace TypeThis is a fully remote position.
Application DeadlineThis position is anticipated to close on Feb 28, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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