Cloud Reporting & Documentation Specialist - Public Trust Suitability clearance
Contract W2
Contract Independent
Contract Corp To Corp
On-site
Depends on Experience
Triwave Solutions Inc
Fitment
Dice Job Match Score™
🛠️ Calibrating flux capacitors...
Job Details
Skills
- ServiceNow
- Management
- Microsoft Azure
- Microsoft Power BI
- Microsoft SharePoint
- Optimization
- Cost-benefit Analysis
- Distribution
- Document Management
- Change Management
- Amazon Web Services
- Analytical Skill
- Apptio
- Attention To Detail
- Process Improvement
- FOCUS
- Finance
- Good Clinical Practice
- Google Cloud Platform
- Inventory
- Billing
- Cloud Computing
- Communication
- Confluence
- Tableau
- Technical Support
- Dashboard
- Documentation
- Regulatory Compliance
- Reporting
- Security Clearance
- Technical Writing
- Training
- Version Control
Summary
- Cloud Reporting & Documentation Specialist - Baltimore, MD - In-Person Interview is Mandatory
Position Overview
We are seeking an experienced Cloud Reporting and Documentation Specialist to support cloud financial operations, reporting, dashboard management, and technical documentation. This role will focus on cloud billing reconciliation, dashboard reporting, documentation management, and stakeholder communication across multi-cloud environments.
The ideal candidate will have strong experience in cloud cost analysis, reporting, dashboard development, technical documentation, and cloud operations support.
*5 Days onsite in Woodlawn, MD and In-person interview required*
Key Responsibilities
- Reconcile monthly AWS, Azure, and Google Cloud Platform cloud billing and usage data to identify and resolve discrepancies
- Maintain technical documentation, process guides, job aids, and operational materials across Confluence, SharePoint, and ServiceNow
- Develop and maintain dashboards and reports using Tableau, Power BI, or Excel
- Analyze cloud cost and usage trends and identify anomalies, discrepancies, or optimization opportunities
- Prepare and distribute monthly billing summaries, dashboards, and cloud usage reports
- Support cloud billing survey distribution, tracking, and summarization
- Provide user support and training for dashboards, documentation, and billing-related processes
- Develop communication materials for cloud updates, process improvements, and operational changes
- Maintain version control and documentation inventory across reporting and knowledge repositories
- Support process improvement initiatives and help resolve billing or reporting issues
- Monitor compliance with cloud billing policies and documentation standards
- Collaborate with stakeholders to improve operational transparency and reporting accuracy
Required Qualifications
- 7+ years of professional experience in cloud billing, cost analysis, cloud operations, or related areas
- Hands-on experience with AWS, Azure, and/or Google Cloud Platform billing and usage reporting
- Strong technical writing and documentation skills
- Experience with Confluence, SharePoint, or ServiceNow documentation platforms
- Experience with reporting and dashboard tools such as Tableau, Power BI, or advanced Excel
- Strong analytical skills with ability to interpret cost and usage trends
- Strong attention to detail and organizational skills
- Ability to manage multiple tasks and recurring monthly deliverables
- Strong communication and stakeholder support skills
- Ability to obtain and maintain Public Trust Suitability clearance
Preferred Qualifications
- Experience with FinOps practices and cloud cost optimization
- Experience with CloudHealth, Apptio/Cloudability, or AWS Cost Explorer
- Experience supporting federal clients or regulated environments
- Experience with ServiceNow reporting workflows
- Experience creating training materials and conducting user training
- Knowledge of change management methodologies such as PROSCI or ADKAR
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 91125814
- Position Id: 9025662
- Posted 10 days ago
Company Info
Garnering Accolades for Health and Human Services in Maryland
Based in Columbia, Maryland, Triwave is a Certified Small Business as designated by the Federal government, demonstrating its commitment to contributing to the community and promoting the safety, security, and well-being of citizens. Triwave specializes in innovative services and solutions utilizing cloud, analytics, artificial intelligence, and data management that enhance governance while reducing costs for state and local agencies such as the Department of Human Services (DHS) at Maryland and Department of Child Services (DCS) at Indiana. Triwave recently delivered agency-wide modernization programs for the State of Maryland as a Master Contractor that transformed the technology landscape and garnered award and recognition for the team. Triwave has also received the prestigious honor of being named a top IT Consulting Firm for the years 2022 and 2023.
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