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Help Desk Specialist - HBITS-07-14743

Albany, NY, US • Posted 3 days ago • Updated 3 days ago

Contract Independent

Contract W2

Contract Corp To Corp

Travel Required

On-site

Depends on Experience

Fitment

Dice Job Match Score™

👾 Reticulating splines...

Job Details

Skills

End User Support
Troubleshooting
Hardware Support
Software Support
Help Desk
Tier 2 Support
Test Plans
System Testing
Public Safety
Mobile Computing
Technical Training
End User Training
Classroom Training
Training Materials
Technical Documentation
Traffic Software
Criminal Software
Mobile Communications
System Configuration
Bachelor Degree
Information Technology

Summary

84 months of experience working with end users to troubleshoot both hardware and software issues

60 months of experience working in a second tier help desk environment

36 months of experience in developing test plans and performing system level testing

36 months of experience with public safety mobile computing environments

36 months of experience in conducting technical and end-user training in a classroom environment

36 months of experience in developing technical and training materials

60 months of experience supporting Traffic and Criminal Software in a public safety environment

Bachelors Degree in an information technology related program of study from an accredited university or college

60 months of experience in configuring and troubleshooting public safety mobile communications systems

_______________________________________________________________________

Agency: NYS Division of State Police

Project: Traffic Records Management Systems (TRMS)

Detailed Job Description: This project will result in deployment, training and support of TraCS (Traffic and Criminal Software) to over 500 police agencies across the State of New York. This application is used for electronic ticketing as well as incident and accident reporting

Note: Sorry we do not Sponsor Any type of Visa

Max: SEVEN 32.800.2838

Khushal: - SEVEN 32.800.2373

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10212426
Position Id: 705-40974-
Posted 3 days ago

Company Info

About GreyCell Labs, Inc

Greycell Labs, Inc. is a leading information technology firm that provides a variety of technology-based services and solutions to fortune 500 clients. Greycell is a full service provider of comprehensive, integrated information technology services and business solutions designed to fulfill the needs of local, regional and global corporations of any size. Greycell also provides innovative Software solutions to IT companies by hiring, training and retaining the highest quality I.T. professionals available today.

Fact
Since 2004, Greycell is devoted to helping major organizations plan and implement technology initiatives. We work with emerging businesses as well as Fortune 500 corporations to build and execute sound technology strategies.

Location
US Corporate Office located in Edison, NJ.

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