User Study Researcher

A globally leading consumer device company headquartered in Cupertino, CA is looking for a Study Operations Coordinator to support the full lifecycle of human data collection and subjective user feedback studies. Our studies range from controlled lab sessions with complex ground-truth equipment motion capture, calibrated lighting, multi-camera systems, and custom software pipelines to hands-on evaluations with devices.

• Required Qualifications:2+ years in a research operations, lab coordination, or clinical/UX study coordination role.
• Demonstrated ability to execute standardized protocols consistently and flag deviations accurately.
• Strong organizational skills able to manage multiple concurrent study schedules without dropping details.
• Naturally warm and personable in one-on-one settings; able to put a wide range of participants at ease quickly, including those unfamiliar with lab environments or technical equipment.
• Polished, professional communication style with non-technical participants clear on instructions, reassuring under pressure, and adept at reading the room.
• Communicates operational issues concisely and without ambiguity written updates are structured, specific, and actionable rather than anecdotal.
• Familiarity with informed consent processes and participant confidentiality standards.
• Proficiency with standard productivity tools: calendar management, spreadsheets, document creation.

Preferred Qualifications:

• Experience supporting user research, human factors, or perceptual studies in a tech or product development context.
• Exposure to motion capture, computer vision, or multi-camera data collection environments
• Experience working with company's devices and hardware under confidentiality requirements.
• Working knowledge of data management practices: file naming conventions, offload verification, basic QC.
• Experience with scheduling or participant management tools (e.g., Calendly, Qualtrics, REDCap, or similar).
• Exposure to agile or iterative development environments comfortable with evolving procedures.

Type: Contract

Duration: 6 months with extension

Work Location: Cupertino, CA (onsite)

Pay range: $ 48.00 - $ 63.00 (DOE)