Senior Messaging Expert -Kafka & RabbitMQ

Introduction: We are seeking a Senior Messaging Platform SRE to own the reliability, scalability, and operational excellence of enterprise messaging and event-streaming platforms, including Confluent Kafka and RabbitMQ. This role is focused on platform operations, SRE practices, and infrastructure engineering—ensuring these platforms meet strict SLAs/SLOs for availability, latency, durability, and security. The engineer will be part of the Operations team and will be a single point of contact for Kafka and RabbitMQ issues.

Responsibilities:

• Own the end-to-end reliability of Kafka and RabbitMQ platforms, including uptime, performance, capacity, and fault tolerance.
• Define and track SLOs, and operational KPIs for messaging platforms.
• Lead incident response, root cause analysis (RCA), and post-incident reviews for Kafka and RabbitMQ outages.
• Operate and maintain Confluent Kafka, and RabbitMQ clusters.
• Standardize operational runbooks for cluster lifecycle management, broker/node failures, rebalancing, and disaster recovery.
• Act as the primary escalation point for Kafka and RabbitMQ production issues.
• Partner with architecture, security, and application teams to evolve the messaging platform roadmap.

Requirements:

• 8+ years of experience in SRE, Platform Engineering, or Infrastructure Operations.
• 3+ years operating Confluent Kafka in production at scale.
• 2+ years operating RabbitMQ in high-availability, distributed environments.
• Strong hands-on experience with AWS-based deployments (MSK, EC2, EBS, ALB/NLB, IAM).
• Deep knowledge of Kafka internals (brokers, partitions, ISR, replication, rebalancing).
• Strong operational understanding of RabbitMQ internals (clustering, mirroring/quorum queues, flow control).
• Expertise in Kubernetes (EKS) for platform workloads and supporting microservices.
• Infrastructure-as-Code experience using Terraform and Helm.
• Advanced experience with monitoring, alerting, and logging platforms (Splunk, Prometheus, Grafana, ELK).