ServiceNow ITOM Consultant
Kaltechsoft
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Job Details
Skills
- ServiceNow
- ServiceNow CMDB
- ITOM Discovery
- Service Mapping
- ConnectedOps
- Cloud Observability
- ITOM Cloud Insights / Governance
- Integration(REST/SOAP)
Summary
We are seeking an experienced ServiceNow ITOM Consultant with strong expertise in CMDB, ITOM Discovery, Service Mapping, Connected Operations, and Cloud Observability.
The consultant will be responsible for configuring, customizing, integrating, and supporting ServiceNow solutions, with a focus on infrastructure discovery, service visibility, cloud monitoring, and operational management.
The ideal candidate will have hands-on experience implementing and maintaining ServiceNow ITOM capabilities, troubleshooting platform issues, and integrating ServiceNow with enterprise systems.
Configure and maintain ServiceNow platform components, including forms, lists, workflows, UI actions, client scripts, and business rules.
Implement and support ServiceNow ITOM capabilities, including Discovery, Service Mapping, and CMDB.
Configure and maintain Connected Operations and Cloud Observability capabilities.
Maintain CMDB health, configuration item accuracy, discovery processes, and infrastructure relationships.
Develop integrations between ServiceNow and enterprise systems using REST APIs, SOAP, and other supported integration methods.
Configure and maintain Service Portal pages, widgets, and related user-facing capabilities as required.
Troubleshoot Discovery failures, service mapping issues, cloud visibility gaps, and platform incidents.
Support ITOM configuration, testing, deployment, and ongoing maintenance.
Conduct unit testing, integration testing, and user acceptance testing (UAT).
Prepare and maintain technical documentation covering architecture, configurations, integrations, and operational procedures.
Collaborate with infrastructure, cloud, application, and operations teams to deliver reliable ITOM solutions.
ServiceNow CMDB
ServiceNow Connected Operations (ConnectedOps)
ServiceNow ITOM Discovery
ServiceNow ITOM Service Mapping
ServiceNow Cloud Observability
ServiceNow platform configuration and troubleshooting
REST/SOAP integrations and technical documentation
ServiceNow ITOM Cloud Insights
ServiceNow ITOM Governance
Experience with enterprise infrastructure and cloud operations.
Experience with ServiceNow implementation, testing, and production support.
Candidate Submission Details
Full Legal Name:
Current Location (City, State):
Work Authorization:
Total IT Experience:
Relevant ServiceNow Experience:
ServiceNow CMDB Experience:
ITOM Discovery Experience:
Service Mapping Experience:
ConnectedOps Experience:
Cloud Observability Experience:
ITOM Cloud Insights / Governance Experience:
Integration Experience (REST/SOAP):
Current Employment Status:
Availability to Start:
Expected Hourly Rate:
Phone Number:
Email Address:
LinkedIn Profile:
Interview Availability:
- Dice Id: 90925633
- Position Id: 97-9838-1792086428
- Posted 11 hours ago
Company Info
About Kaltechsoft
We are a fast growing organization specialized and focused on staff augmentation solutions enabling diverse clientele, in a wide range of industries, deliver on their IT initiatives. Our well qualified, broadly experienced, highly skilled and versatile staff with the state of the art Information Technology skills are well versed in solving business problems through IT solutions. Our consultants have an immaculate record of completing projects to the utmost satisfaction of our clients.
Mission
Should read "Delight our customers and make an enduring positive impact on them by delivering most comprehensive and competitive Information Technology consulting/staffing solutions in a rapid, cost effective manner using innovative and creative sourcing methodologies with commitment to Excellence, Honesty, Integrity, Respect and Teamwork."
Vision
We are dedicated to maximize profit for any client we work with. Trust us to offer you with skilful and performance maximizing solutions. Our aim is to create an unbreakable bond with our customers by the hard work and excellence of our team.