ServiceNow ITSM Developer

Hybrid in Jersey City, NJ, US • Posted 17 days ago • Updated 17 days ago

Contract W2

Hybrid

$70 - $80/hr

INSPYR Solutions

Fitment

Dice Job Match Score™

👾 Reticulating splines...

Job Details

Skills

SERVICENOW
ITSM
.NET
JAVA
SQL
SQL SERVER

Summary

Title: ServiceNow ITSM Developer
Location: Jersey City NJ (4 days on site)
Duration: Long Term Contract
Compensation: $70.00 - 80.00/hr
Work Requirements: , Holders or Authorized to Work in US

If interested, please contact Margot Parsons at or call

Summary:
We are seeking a well-rounded and motivated ServiceNow ITSM Developer to join our dynamic team. This is a key member of ServiceNow Platform Delivery and Services team.
As a ServiceNow technical expert, you will play a crucial role in designing, implementing, and maintaining ServiceNow ITSM capabilities and contributing towards the transformation of the IT Service Management platform while supporting the current state.
Candidate must have a strong functional and technical understanding of ServiceNow's IT Service Management (ITSM) platform. This individual needs to have a solution-driven mindset to best work through the deliverables around the needs of the organization.
Excellent communication and documentation skills are extremely important.

Responsibilities:
Serve as the technical subject-matter-expert and platform architect for ServiceNow platform
Responsible for the development and sustained support of multiple products
Provide technical stewardship and play a key role in the transformation of IT Service Management platform while supporting current state.
Take ownership and collaborate with ITSM process/function owners and SMEs across IT to implement and enhance capabilities
Lead the requirements and design workshops, and implementation of ITSM
Design, develop, test implement and support ServiceNow ITSM capabilities
Analyze existing processes and workflows, identifying areas for improvement, consolidation, and enhancements
Engage in day-to-day operational support and continuous capability improvement
Engage in on call support as needed
Maintain adequate process, operational documentation and reporting

Required Skillset/Experience:
10+ years of overall experience with ServiceNow platform administration/management, configuration, development, integration, upgrade and continuous improvement
Experience with one or more ServiceNow platform implementation
Java or .Net Development experience
Understanding of ServiceNow data model, tables and relationships
Deep functional and technical understanding and implementation experience with ITSM product including Incident, Problem, Change, Request and Knowledge Management
Strong technical hands-on experience with GRC and IT Operations Management is preferred
Experience managing platform availability, performance and security
Experience implementing Workspace, Virtual Agent, Service Portal
Knowledge of ServiceNow orchestration for automating IT processes
Experience developing ServiceNow APIs, ServiceNow Workflows, Flow Designer, UI Pages, UI Macros, Business Scripts, Client Scripts, UI Scripts, UI Actions, UI Policies, Script Includes, Security Rules
Experience with scripting languages such as JavaScript, Angular.js, Perl, PowerShell
Good understanding of ServiceNow CMDB and ITIL
Experience implementing REST API integration with third party tools
Ability to create custom reports, dashboards and visualizations
Familiarity with ServiceNow Performance Analytics
Experience with backend SQL Server development is preferred
Strong problem-solving skills, communication and collaboration skills

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Dice Id: 10228513
Position Id: 26-00254
Posted 17 days ago

Company Info

About INSPYR Solutions

As a leading technology solutions company, we connect top IT talent with clients to provide innovative business solutions through our IT Staffing, Professional Services, and Infrastructure Solutions divisions. There are four elements that set us apart and serve as pillars of our company philosophy: Quality, Expertise, People, and Relationships. By always striving for excellence in these areas and focusing on the human aspect of our business, we work seamlessly together with our talent and clients to match the right solutions to the right opportunities.

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