Project Manager III

Job#: 3022858

Job Description:

Title: Program Manager

Duration: 6 month contract - could extend

Location: Onsite in Bellevue, WA

Key Responsibilities

Program Leadership & Execution

• Lead end-to-end program management for 8+ concurrent strategic initiatives including Relay Yard Automation (RYA), Two-Factor Authentication (2FA), Multi-Factor Authentication (MFA), RFID Seals deployment, Driver Identity, Agent Studio, Relay Gate Agent (RGA), and Autonomous Yard Hostler (AYH)
• Develop and maintain comprehensive project plans, delivery timelines, and milestone tracking across multiple workstreams
• Coordinate cross-functional teams spanning 6+ organizations including RYA, TCP, ACES, MMPM, WHS, S&C, TOM, and ADM
• Drive alignment between stakeholders with competing priorities and facilitate decision-making at senior leadership levels

Stakeholder Management & Communication

• Partner with business lines and regional teams to drive program adoption and execution
• Develop and execute comprehensive communication and adoption strategies for technology rollouts
• Manage EU stakeholders across multiple countries for solution expansion initiatives

Operational Excellence & Launch Support

• Lead pilot site selection, alignment, and launch support activities with site TOM teams
• Coordinate vendor relationships and manage external partner deliverables
• Drive SOP documentation, training development, and rollout execution for ROC and field operations
• Establish success metrics, track pilot performance, and provide scale viability recommendations

Support Tech teams

• Triage and close-loop on technical bugs with engineering teams
• Manage PMO approvals and compliance requirements across programs
• Track deployment milestones, identify blockers, and drive resolution
• Support workflow adoption, error-handling processes, and continuous improvement initiatives

Risk & Dependency Management

• Identify and manage program dependencies across technology, operations, and business teams
• Proactively surface risks and develop mitigation strategies
• Build contingency plans and drive issue resolution with appropriate urgency
• Ensure alignment on timelines, resources, and delivery commitments

Required Qualifications

• Bachelor's degree in Engineering, Computer Science, Business, or related field
• 10+ years of program/project management experience in technology or operations
• Proven track record managing complex, multi-stakeholder programs with competing priorities
• Experience with transportation, logistics, or supply chain operations preferred
• Strong technical acumen with ability to understand and communicate technical concepts
• Demonstrated ability to influence without authority across all organizational levels

Preferred Qualifications

• MBA or Master's degree
• PMP, Agile, or Six Sigma certification
• Experience with automation technologies and IoT deployments
• Background in security systems or authentication solutions
• International program management experience
• Experience with vendor management and external partnerships

Key Competencies

• Strategic Thinking: Ability to see the big picture while managing tactical execution
• Stakeholder Management: Expert at building relationships and driving alignment across diverse groups
• Bias for Action: Demonstrates urgency and drives results in ambiguous environments
• Communication: Exceptional written and verbal communication skills with ability to tailor messaging to audience
• Problem Solving: Creative and analytical approach to identifying and resolving complex issues
• Ownership: Takes full accountability for program outcomes and drives initiatives to completion
• Adaptability: Thrives in fast-paced, changing environments with shifting priorities

Success Metrics

• On-time delivery of program milestones across portfolio
• Stakeholder satisfaction scores and adoption rates
• Successful pilot-to-scale transitions with measurable business impact
• Risk mitigation effectiveness and issue resolution time
• Cross-functional team collaboration and alignment scores

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.