Senior Site IT Operations Manager

Hybrid in Raritan, NJ, US • Posted 14 days ago • Updated 14 days ago
Contract W2
Contract Independent
Hybrid
$50 - $60/hr
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Fitment

Dice Job Match Score™

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Job Details

Skills

  • IT Operations | ITSM | ITIL | ServiceNow | JIRA | Infrastructure Management | Incident Management | Change Management | Disaster Recovery | SLA Management | Vendor Governance | Capacity Planning | Hybrid Infrastructure

Summary

Job Description:

Site IT Operations & Service Governance Lead
Location: Raritan, NJ (Onsite)** Duration: Contract through June 2027**
Summary
Senior Site IT Leader responsible for IT Operations, ITSM, Infrastructure Management, Incident Management, Change Management, Vendor Management, ServiceNow, JIRA, Disaster Recovery, and SLA Governance.
Responsibilities
  • Own end-to-end Site IT Service Delivery & IT Operations
  • Lead ITIL Incident, Problem, and Change Management
  • Manage Major Incident / Command Center Response
  • Oversee Network, Servers, Endpoints, Hybrid Workplace Infrastructure
  • Drive Capacity Planning & Disaster Recovery (DR)
  • Manage Vendor Performance & Hardware Lifecycle
  • Support Enterprise IT Governance & Carve-Out Initiatives
Required Skills
IT Operations | ITSM | ITIL | ServiceNow | JIRA | Infrastructure Management | Incident Management | Change Management | Disaster Recovery | SLA Management | Vendor Governance | Capacity Planning | Hybrid Infrastructure
Experience
  • 10+ years IT
  • 7+ years Infrastructure/Site Leadership
  • ITIL Certification Required
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10115873
  • Position Id: 8889638
  • Posted 14 days ago

Company Info

About SmallArc, Inc

Our firm was established back in 2000 by a group of consultants with a strong focus on delivering quality services to our clients from the perspective of those who worked in the field. Because of the huge amount of industry experience behind us, we knew that we could provide our clients with a no gimmicks, truly valuable set of solutions that exactly matched all of their IT needs.

In today’s digital world, we’re surrounded by information at all times. The purpose of SmallArc is to provide a cohesive set of information management solutions that organize, optimize and present information in an efficient and informative way.

SmallArc is a premier consulting firm specializing in Business Intelligence, Data Warehousing, and Data Integration. We provide end-to-end services from Data Architecture, Implementation, Project Management, Long Term Support, and Training.

We provide you with a competitive advantage which is derived from our extensive team of business intelligence experts. We recruit and employ only the best and brightest to ensure the highest level of knowledge and competence. We provide you with the most innovative, reliable, and consistent results on every project — no matter the scope or scale. We have earned a solid reputation for client success due to our unique ability to deliver business intelligence solutions on time, and under budget.


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