Desktop Field Support

Desktop Field Support 

Location: Mont Belvieu, Tx

Required Experience/Skills:

• Strong customer service and communication skills 
• Strong desktop skills, software troubleshooting skills 
• Windows 11 Experience, upgrades, feature updates 
• Microsoft Office 
• Application Installation and Troubleshooting 
• Hardware Installation and Troubleshooting 
• Network communications understanding 
• Experience with LAN/WAN technologies 
• Racking and stacking equipment 
• Cable installation (Cat5, Cat6, Fiber, etc..)  
• Project lead, organizing project tasks 

Experience with the following technologies are highly encouraged but not all are mandatory: 

• Cisco/Aruba experience 
• VSAT 
• Ubiquiti Radios  
• UPS installation and support 

Responsibilities: 

• Deploy and support network equipment at field locations, following guidelines provided. 
• Support end user devices, applications and consult with business needs to provide the proper solutions. 

Expectations:

• Work onsite at a variety of field locations M-F 8am-5pm, with occasional need for after hours work.  
• Must be located within 45 minutes of primary work location.