Knowledge Manager SME

Job Description

Everforth ECS is seeking a Knowledge Manager SME to work in the National Capital Region covering the Pentagon, Falls Church, and Fairfax . Please Note: This position is contingent upon contract award.

The War Data Platform (WDP) is a key initiative within the U.S. Department of War's (DoW) AI-First strategy introduced in early 2026. The WDP separates business and financial data from operational warfighting data, aiming to accelerate the deployment of artificial intelligence (AI) on the battlefield. The WDP extends to Unclassified, Secret, and Top Secret environments, and supports collaboration between Combatant Commands, Joint Staff directorates, Senior Executive Service leaders, and operational analysts.

The Knowledge Manager SME serves as the senior architect and operator of the WDP Core Integration Knowledge Management ecosystem, ensuring that program documentation, technical runbooks, engineering references, and operational knowledge are centralized, discoverable, and current across all classification domains. In this role, the specialist leads the design and continuous improvement of knowledge infrastructure that empowers developers, operators, mission stakeholders, and leadership to locate authoritative information at the speed of operations.
Architects, operates, and optimizes the War Data Platform (WDP) Core Integration Knowledge Management system across Unclassified and NIPR, Secret and SIPR, and Top Secret and JWICS environments to centralize information supporting development, testing, authorization, operations, and user adoption of all War Data Platform (WDP) Core Integration service offerings.
Designs and maintains knowledge repositories using platforms such as SharePoint Online, Confluence, GitLab Wiki, and cloud-native content services to organize program documentation, technical runbooks, DevSecOps procedures, training artifacts, engineering references, customer insights, and operational lessons.
Aggregates inputs from software engineering, cybersecurity, platform operations, artificial intelligence integration teams, and mission stakeholders to maintain authoritative and auditable knowledge inventories.
Establishes metadata taxonomies, tagging standards, and retention strategies that strengthen discoverability, archiving accuracy, and mission continuity across all enclaves.
Coordinates and facilitates recurring War Data Platform (WDP) Core Integration community forums to exchange best practices, discuss operational issues, demonstrate new capabilities, and highlight performance successes across Combatant Commands, Joint Staff elements, and Federal partners.
Implements artificial intelligence capabilities to automate content generation, classification, recommendation pathways, and search optimization to create adaptive and scalable knowledge flows.
Develops dashboards reporting content freshness, access frequency, community engagement, and knowledge gap indicators to drive continuous improvement.
Produces migration plans, system enhancement roadmaps, and governance artifacts that advance enterprise literacy, accelerate mission onboarding, and reinforce the strategic value of War Data Platform (WDP) Core Integration knowledge operations.
Performs other duties as assigned.

Required Skills

Current Secret security clearance.
15 or more years of progressive experience in knowledge management, information architecture, or a closely related discipline, with demonstrated experience supporting large-scale federal or defense enterprise programs.
Proven ability to design, implement, and operate enterprise Knowledge Management systems across multiple classification domains, including Unclassified/NIPR, Secret/SIPR, and Top Secret/JWICS environments.
Hands-on proficiency with knowledge management and collaboration platforms, including SharePoint Online, Confluence, GitLab Wiki, and cloud-native content management services, including experience applying role-based access controls, data-centric tagging, and labeling tools to restrict access based on user credentials and security clearances.
Demonstrated experience developing and enforcing metadata taxonomies, tagging standards, and content retention policies that support long-term discoverability, version control, and archival compliance across a multi-enclave enterprise.
Experience aggregating, organizing, and maintaining technical documentation across cross-functional teams, including software engineers, cybersecurity personnel, platform operations staff, and AI/ML integration teams.
Proven ability to develop and manage reporting dashboards that track content health, user engagement, access frequency, and knowledge gap indicators to inform continuous improvement activities.
Experience facilitating community of practice forums, stakeholder workshops, or enterprise knowledge-sharing sessions that advance platform adoption and organizational learning.
Demonstrated ability to apply artificial intelligence or automation tools to enhance content classification, search optimization, and knowledge workflow efficiency within a governed enterprise platform.
Familiarity with DevSecOps program environments, including experience managing technical runbooks, architecture decision records, and operational procedures within tools such as ServiceNow, Jira, and Confluence.
Strong problem-solving and decision-making capabilities, with a proven ability to weigh the relative costs and benefits of potential actions and identify the most appropriate solution.
Highly developed interpersonal and oral/written communication skills, with the ability to effectively and professionally interact with a diverse set of stakeholders (from peers to end-users to executive management).

Desired Skills

Active Top Secret (TS) security clearance with Sensitive Compartmented Information (SCI) eligibility.
Familiarity with the DoW data governance landscape, including experience aligning Knowledge Management policies with enterprise data governance frameworks, Attribute-Based Access Control (ABAC) standards, and Risk Management Framework (RMF) or Authorization to Operate (ATO) requirements across classified cloud environments.
Experience supporting AI-enabled knowledge platforms, including the use of generative AI tools, semantic search capabilities, or intelligent recommendation engines to automate content discoverability and knowledge delivery within a federal or defense enterprise setting.
Background supporting enterprise knowledge management initiatives within a Scaled Agile Framework (SAFe) or DevSecOps delivery environment, including demonstrated ability to capture sprint-level lessons learned, retrospective findings, and architecture decision records in centralized, searchable repositories.
Prior experience developing and executing Knowledge Management migration plans or system modernization roadmaps that transitioned legacy, siloed information environments to centralized, governed, and user-centric knowledge architectures at the enterprise scale.

ECS Federal LLC is an equal opportunity employer and does not discriminate or allow discrimination on the basis any characteristic protected by law. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local jurisdiction law.

Everforth ECS is the federal segment of Everforth , a $4B global organization with over 10,000 employees. Our nearly 3,500 professionals deliver advanced technology solutions in data and AI, cybersecurity, and enterprise transformation, serving defense, intelligence, and federal civilian agencies.

Our work powers mission-critical outcomes, strengthens technology partnerships, and creates meaningful opportunities for our people. We are defined by a commitment to excellence in delivery, a culture of innovation, and an environment where talent can thrive and grow.

We value:

• Attracting and developing top talent and high-performing teams
• Fostering a culture that is engaging, accountable, and mission-driven

Meet the challenge. Make a difference with Everforth ECS!