Conference Center Technology Specialist I

About Kirkland & Ellis

At Kirkland & Ellis, we don't just meet the standard for legal excellence - we set it. Our culture is built on teamwork, ingenuity and an unwavering commitment to continuous growth. We tackle the most sophisticated legal challenges with bold ideas and innovative solutions, powered by the exceptional experience and ambition of our 7,000+ people, including 4,000+ attorneys, across 22 offices worldwide. Our dedicated professionals share our lawyers' commitment to excellence and show up each day to do meaningful work that helps drive global business, investment and innovation forward.

What You'll Do

Do you thrive in fast-paced, high-profile environments where technology has to work flawlessly-every time? As a Conference Center Technology Specialist I, you'll serve as the front line of white-glove conference technology support in our NY or Austin Conference Center, a hub for critical meetings, depositions, virtual trials, hearings, and large-scale events.

In this role, you'll lead by example-delivering exceptional client service, anticipating technical needs before issues arise, and helping guide a team of technicians to consistently successful meeting outcomes. You'll take ownership of the day-to-day technical operations of the Conference Center, translating complex technology into clear, user-friendly solutions while ensuring every room, system, and experience meets the highest standards.

• Conference Center Leadership - Set the standard for white-glove service by supporting high-level, fast-paced meetings and guiding technicians toward proactive, issue-free meeting support.
• Meeting Readiness & Execution - Prepare, operate, and monitor conference technology to ensure seamless execution across meetings, events, and virtual proceedings.
• Client Experience & Communication - Partner with meeting hosts to understand objectives and align technical solutions, explaining technology clearly to non-technical users.
• Unified Communications Expertise - Set up, operate, and troubleshoot a wide range of unified communication platforms, including Cisco WebEx, Poly, Zoom, BlueJeans, and Microsoft Teams.
• Room & Systems Management - Perform daily room checks, maintain conference room hardware, and ensure all systems are fully functional prior to use.
• Technical Setup & Support - Configure audio systems, microphones, video conferencing, webcasts, presentation equipment, laptops, and visiting attorney offices.
• Crestron & AV Systems Operation - Become proficient in operating the firm's Crestron user interface, Biamp systems, and related audio-visual (AV) technologies.
• Documentation & Process Improvement - Maintain and update local and firmwide support documentation, processes, and procedures.
• Firmwide Collaboration - Work closely with Conference Technology teams across offices, support firmwide initiatives, and assist other locations as needed.
• Vendor & Maintenance Coordination - Perform scheduled system maintenance and coordinate with external vendors for repairs and upgrades.
• Professionalism Under Pressure - Respond calmly and urgently to critical issues while maintaining confidentiality and a service-oriented mindset.

What You'll Bring

• Education or Equivalent Experience - Relevant education, technical training, or equivalent hands-on experience supporting conference or audio-visual technology environments.
• Relevant Experience - 1-3 years of audio-visual (AV) experience in a conference center or similar professional setting.
• Technical Certifications - Willingness to work toward and maintain AVIXA Certified Technology Specialist (CTS) certification during employment.
• Customer Service Excellence - A strong commitment to white-glove service with the ability to anticipate needs and exceed client expectations.
• Communication & Problem-Solving Skills - Clear verbal and written communication skills with strong judgment and the ability to troubleshoot quickly and effectively.
• Technical Proficiency - Hands-on experience with Microsoft Office (including PowerPoint), Microsoft Teams, Zoom, Cisco and Poly bridges, Crestron, Biamp, and other unified communication platforms.
• Adaptability & Learning Mindset - Willingness to stay current with evolving AV technologies, systems, and procedures.
• Physical & Scheduling Flexibility - Ability to lift up to 30 pounds, move freely throughout the workplace, and adjust work hours as needed-including occasional weekends-to support client needs.

If you're passionate about delivering flawless meeting experiences, leading with service, and ensuring technology empowers critical conversations, we'd love to hear from you.

Compensation

The base salary range below represents the low and high end of the salary range for this position in New York City. This range may differ based on your geographic location and cost of living considerations. At Kirkland & Ellis, we consider compensation more than just a base salary. We offer an exceptional range of flexible benefits including comprehensive healthcare, paid time off, and retirement. We also offer personal support and tailored learning and development opportunities all designed to help you realize your full potential both in life and at work.

Compensation Range:

New York City: $83,000 - $92,000

How to Apply

Thank you for your interest in Kirkland & Ellis LLP. To complete an application and submit your resume, please click "Apply Now."

Don't meet every job requirement? That's okay! If you're excited about this role but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others at Kirkland.

Equal Employment Opportunity

All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee's race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law. #LI-Onsite #LI-LC1