· 10 years as a Business Analyst in banking, asset servicing, or asset management.
· Strong Azure DevOps (Boards, queries, Test Plans), Excel and Power BI. Confluence and SharePoint for documentation.
· Experience writing and running user acceptance test scenarios.
· Experience of AI concepts: LLMs, prompts, agents, retrieval (RAG) and how to judge the quality of AI output.
· Familiar with SDLC, Agile (SAFe a plus) and DevOps practices.
· Clear writing and comfortable in front of senior stakeholders.
· Exposure to AI governance or model risk in financial services.
· Prior work on GenAI or automation platform rollouts.
· CBAP, PMI-PBA, ISTQB or SAFe POPM.
· Roadmap and dependencies: one roadmap across the agentic work streams, tracking of outside dependencies, weekly status and leadership reporting.
· Pilots and adoption: pilot onboarding, golden data sets, agent output checks, training, and value reporting.
· Maintain the roadmap (platform agents, SQM, Copilot, reverse engineering, developer experience) with every commitment tied to a date.
· Track dependencies in ADO with owner, need-by date and status; prepare the facts behind escalations.
· Write requirements, user stories and acceptance criteria in ADO.
· Plan pilots: entry criteria, pilot lead, success measures, exit read-out.
· Test agent output against golden data sets; log defects and support user testing.
· Produce onboarding guides, training and release notes; run demos and office hours.
· Build weekly status, adoption and value reports in Power BI.
· Act as the daily link between Northern Trust business users, platform engineers and the Coforge delivery team
