Must be commutable (i.e. within ~2 hrs) to Boston, MA; NYC, NY; Philadelphia, PA; Cleveland,
OH; Richmond, VA; Atlanta, GA; Chicago, IL; St. Louis, MO; Minneapolis, MN; Kansas City, MO;
Dallas, TX; or San Francisco, CA
IAM Engineer Responsibilities
Installs, updates, maintains, monitors, and tests the operation of systems and applications, including
but not limited to server backup support, vulnerability management, change/problem management,
and/or asset management
Provides technical support (typically 2 nd - or 3 rd -level support) by troubleshooting, resolving, and
documenting incidents related to the end-user, systems, applications, and/or hardware
Provides recommendations to customers regarding direction of systems and applications to help
secure access, data, and assets
Provides accurate and timely responses to customer requests for services and support
Leverages a wide range of security technologies, including but not limited to:
o Logical access controls
o Identity and Access Management
o Directories (AD, LDAP, etc.)
o Security Incident Response
o Privileged Access Management
o Database and System Monitoring
o End-user Password Management
o Single Sign-On Systems
Understands and troubleshoots encryption (SSL/TLS), web traffic, and packet analysis
Requirement Intake Form #FRBR-0426-06
4Proprietary and Confidential
Pellera Technologies ? 1700 Summit Lake Dr, Tallahassee, FL 32317 pellera.com
Develops, maintains, and implements standard operating guidelines and procedures
Reviews work processes to identify, design, and implement efficiency and information security
improvements
Assumes subject matter expert role for privileged identity management services and technologies
May partner with other IT teams and/or vendors to resolve incidents
Evaluates, recommends, and/or implements new hardware and software products to business
areas/customers to improve efficiency, reliability, and/or to provide new services
Reviews and/or creates application system documentation (e.g., processes, procedures, system flow
diagrams) for supported product(s)
Participates in District and/or System projects and/or workgroups
On-call support required on a rotating basis, which might necessitate additional work outside of
normal business hours
Qualifications:
A minimum of five years of relevant experience in managing an Enterprise Vault system
Familiarity with integrating Okta with PAM solutions like CyberArk, and/or BeyondTrust
Intermediate understanding of Privileged Access Management and an Enterprise credential vault
application
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