Systems Infrastructure Engineer / Windows Infrastructure Engineer

Role/Title - Senior Systems/Infrastructure Engineer – Compliance, Messaging & Archiving

Skill Set / Requirements

-              Experience working with critical systems in regulated environments and compliance-driven operations

-              Strong experience in archiving, secure messaging, electronic record retention, and regulatory compliance systems

-              Expertise in Windows Server Administration (2016–2022) and troubleshooting across Linux/UNIX environments

-              Hands-on experience with Active Directory, DNS, and DHCP

-              Strong database management experience in SQL Server, Oracle, and MongoDB

-              Proficiency in PowerShell and Bash scripting for automation and operational efficiency

-              Experience in incident and problem management, including monitoring and root cause analysis using tools like ServiceNow

-              Understanding and application of System Reliability Engineering (SRE) principles to improve system performance and availability

-              Hands-on experience with application servers and tools such as Apache Tomcat, IIS, and Microsoft Visual Studio

-              Experience supporting enterprise applications including Microsoft 365, SharePoint, Power BI, Tableau, Citrix, and VMware

-              Strong knowledge of compliance, archiving, and regulatory support processes, including audit and data retention requirements

Roles and Responsibilities:

-              Administer and troubleshoot Windows Server (2016–2022), Linux/UNIX environments, and core services such as Active Directory, DNS, and DHCP

-              Manage and support compliance-driven systems including archiving, secure messaging, and electronic record retention platforms

-              Monitor system performance, ensure high availability, and apply System Reliability Engineering (SRE) principles to improve reliability and scalability

-              Perform database administration tasks for SQL Server, Oracle, and MongoDB including performance tuning, backup, and recovery

-              Develop and maintain automation scripts using PowerShell and Bash to streamline operational processes

-              Handle incident and problem management, perform root cause analysis, and implement preventive measures to avoid recurrence

-              Utilize tools such as ServiceNow for ticketing, tracking, and reporting of incidents and service requests

-              Support and maintain enterprise applications including Apache Tomcat, IIS, Microsoft 365, SharePoint, Citrix, and VMware

-              Ensure systems adhere to regulatory compliance, audit requirements, and data retention policies

-              Collaborate with cross-functional teams to resolve technical issues and support ongoing projects and system enhancements

-              Continuously evaluate and improve system architecture, operational processes, and monitoring capabilities

-              Provide technical guidance, best practices, and documentation to support team knowledge sharing and operational excellence