Job#: 3058962 Job Description: ServiceNow Developer
Location: Raleigh, North Carolina (Hybrid schedule 2-3 days onsite)
Role Overview
This organization is seeking a Senior ServiceNow Developer to design, develop, and enhance scalable solutions within the ServiceNow platform. This role supports a complex managed services environment, collaborating closely with Product, Engineering, Architecture, Operations, and Service Delivery teams to improve workflows, automate processes, and enhance overall service delivery. The selected professional will build standardized, repeatable ServiceNow solutions that support multiple operational models and customer environments.
Key Responsibilities
- Design and develop scalable ServiceNow solutions across TPSM, ITOM, SPM, IRM, CSM, and related modules.
- Develop and maintain Business Rules, Script Includes, Client Scripts, UI Policies, ACLs, and other platform components.
- Build automated workflows utilizing Flow Designer, IntegrationHub, or Workflow Data Fabric.
- Establish reusable development patterns and standardized configurations capable of scaling across multiple environments.
- Design and maintain integrations between ServiceNow and external systems using REST/SOAP APIs, web services, and other integration technologies.
- Integrate ServiceNow with monitoring tools, cloud platforms, and CMDB sources to drive automation and reduce manual effort.
- Translate complex business requirements into technical designs and maintainable platform configurations.
- Participate in platform upgrades, testing, release management, and advanced production troubleshooting.
- Conduct code reviews, promote secure development standards, and mentor junior developers and administrators.
Required Qualifications
Education: Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent professional experience.
Experience: Seven or more years of experience working with the ServiceNow platform, including a minimum of five years of hands-on ServiceNow development. Five or more years of JavaScript development experience and three or more years of REST API/integration development experience are required.
Technical Skills: ServiceNow Certified System Administrator (CSA) certification. At least one Certified Implementation Specialist (CIS) certification in Customer Service Management (CSM), Governance Risk Compliance/Integrated Risk Management (GRC/IRM), or Strategic Portfolio Management (SPM). Strong experience with ITSM and exposure to ITOM, CMDB, or Service Catalog. Proficiency in Azure DevOps or comparable Agile development platforms, alongside working knowledge of cloud environments such as AWS, Azure, and VMware.
Preferred Qualifications
- ServiceNow Certified Application Developer (CAD) certification.
- Experience with Service Mapping, Discovery, and the Automated Test Framework (ATF).
- Prior experience working within a Managed Service Provider (MSP) or large enterprise IT environment.
- Familiarity with DevOps or Agile delivery models.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
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