IT - Finance - IT Systems Technician

Description SBS Helpdesk Position Position Description: Serve as the 1st Point of Contact for clients and customers Perform general troubleshooting with customer via phone or email contact Document client/customer issues and requests, troubleshooting steps, and resolutions via ServiceNow ticketing system Route unresolved tickets to appropriate Tier 2 staff Follow-up and update clients/customers and internal teams as appropriate Follow, review, and update all Service Desk procedures. Limited syst

Role Summary This help desk support position is an entry-level role responsible for providing first contact assistance to clients and customers. The role involves troubleshooting, documenting issues, and escalating unresolved problems to higher-tier support. The ideal candidate will possess strong communication skills and basic technical knowledge to resolve service tickets efficiently. This position offers opportunities to develop technical and customer service skills within a collaborative env

GovCIO is currently hiring for a Service Desk Technician to provide call center report for our federal customer. This position is located in will be a remote position. Due to customer requirements, the employee must be located in Hancock County, MS or adjacent counties. Travel to and from a customer site may be required for computer setup and service. Responsibilities The Service Desk Tech shall perform Tier 1 services by working directly with the Service Desk and staff to ensure that service l

Job Title: IT Associate Desktop support analyst Location: On Site - Mobile, AL Duration: Full-Time On call rotation Altera Digital Health Managed Services located at Springhill Medical Center, Mobile AL. Position: IT Associate Desktop support analyst The IT Associate Desktop Support Analyst plays a critical frontline role in ensuring the smooth, day-to-day functionality of an organization's technology environment. This position serves as a primary point of contact for end-users experiencing