API Test engineer_(Philadelphia, PA_Need Local_ No Relocation_ F2F Interview)

Key Responsibilities

• Lead and drive E2E testing strategy across releases, owning quality sign-off

• Design, execute, and maintain E2E test scenarios covering Order Provisioning Activation Fulfillment Billing flows

• Understand and validate downstream system behavior when a flow is triggered order creation, provisioning triggers, activation status, billing/invoicing impact

• Create and manage test data across systems (Order Management, CRM, Billing, Provisioning) to support complex E2E scenarios

• Use Kibana (or similar log/monitoring tools) to trace transactions, debug failures, and validate system behavior across the flow

• Facilitate release readiness meetings, triage calls, and war-room sessions during incidents

• Conduct deep-dive root cause analysis on E2E failures spanning multiple systems; drive issues to closure with relevant teams

• Coordinate effectively across onshore-offshore teams, ensuring smooth handoffs and consistent communication

• Partner with Dev, Product, Billing, CRM, and Business stakeholders to align on scope, risk, and release timelines

• Mentor QA team members and establish E2E testing best practices

Required Skills & Experience

• 7+ years in QA/Testing, with strong E2E and systems-integration testing background

• Solid understanding of Order, Provisioning, Activation, and Fulfillment flows (e-commerce/telecom domain preferred)

• Working knowledge of Billing and CRM systems and their role in the E2E flow

• Strong API testing knowledge (REST/SOAP, Postman or similar)

• Hands-on experience with Kibana for log analysis and transaction tracing

• Skilled in test data creation/management across multiple integrated systems

• Excellent problem-solving, analytical, and triage skills

• Outstanding stakeholder management and communication able to command a room, drive alignment, and influence decisions

• Proven experience leading releases under tight timelines

• Experience working in onshore-offshore delivery models