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Sr. Systems Engineer (Production Support)

Remote in Remote Work, TX, US • Posted 1 hour ago • Updated 1 hour ago

Full Time

On-site

USD $80,001.00 - 120,000.00 per year

SAIC

Fitment

Dice Job Match Score™

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Job Details

Skills

Production Support
Science
Security Clearance
Collections
Reporting
Computer Hardware
Continuous Improvement
Inventory
Training
Computer Science
Red Hat Linux
Microsoft
Microsoft Azure
Amazon S3
Step-Functions
SQL
Linux
Unix
Microsoft Windows
Operating Systems
Identity Management
System Monitoring
Scripting
Python
Bash
Windows PowerShell
Configuration Management
Ansible
Puppet
Progress Chef
Cloud Computing
Dynatrace
Network Protocols
Firewall
Virtual Private Network
Network Monitoring
Auditing
Regulatory Compliance
Database
Microsoft SQL Server
Oracle
Amazon RDS
Remote Desktop Services
Database Performance Tuning
Backup
Recovery
Continuous Integration and Development
Version Control
Git
Continuous Integration
Continuous Delivery
GitHub
Amazon Web Services
Analytical Skill
Problem Solving
Conflict Resolution
Communication
Attention To Detail
Data Integrity
Technical Support
Documentation
Management
DevOps
System Administration
Information Technology
Systems Engineering
FOCUS

Summary

Job ID: 2612090

Location: Remote Work, TX, US

Date Posted: 2026-05-01

Category: Engineering and Sciences

Subcategory: Systems Engineer

Schedule: Full-Time

Shift: Day Job

Travel: No

Minimum Clearance Required: None

Clearance Level Must Be Able to Obtain: Public Trust

Potential for Remote Work: ORA_REMOTE

Description

SAIC is searching for a Systems Engineer who performs high-level, day-to-day operational support of complex application cloud systems to join our VA team. Develops solutions to routine technical problems of limited scope. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. This is a 100% remote role.

Job Description:

Detect, isolate, document, rapidly report, and resolve system outages or problems encountered during operations of the scientific workstations, which includes the collections of diagnostic data, restoring the system operation, development of workarounds, and other activities necessary for recovery of a system.
Accurately document problems in logging and discrepancy reporting tools.
Work directly with the customer in most aspects of the day-to-day activities.
Respond to user calls regarding hardware and software problems, correcting or ensuring that problems are escalated when required. Communicate with users and senior management the status of key problem statuses.
Perform maintenance/installation of computing infrastructure.
Implement continuous improvement methodology through the use of IT systems or procedure.
Maintain inventory of system assets.
Ensure compliance with VA standards and security policies.
Provide documentation, training, and additional duties as assigned.

Qualifications

Education

Bachelor's or Master's degree in Computer Science, Information Technology, Systems Engineering, or a related field.
Advanced certifications in relevant areas (e.g., Red Hat Certified Engineer, Microsoft Certified Systems Engineer, AWS Certified Solutions Architect) are preferred.

Experience

8 years of experience in systems engineering or a related field, particularly in production environments.
Experience with AWS and/or Azure Cloud experience with S3, Step Functions, Batch Jobs, CloudWatch.
Minimum 3 years SQL query and monitoring experience.
Proven track record of managing and maintaining large-scale production systems.

Requirements

Strong proficiency in Linux/Unix and Windows operating systems.
Experience with system administration tasks including user management, permissions, and system monitoring.
Proficiency in scripting languages such as Python, Bash, or PowerShell for automation and configuration management.
Experience with automation tools like Ansible, Puppet, Chef, or SaltStack.
Knowledge of cloud-native technologies and infrastructure-as-code (IaC) tools such CloudFormation.
Experience with monitoring tools like DynaTrace, ScienceLogic, and CloudWatch.
Ability to troubleshoot and optimize system performance and reliability.
Understanding of network protocols, firewall configurations, and VPN setup.
Experience with network monitoring and diagnostic tools.
Experience with security best practices for production systems.
Experience implementing security measures, conducting audits, and ensuring compliance with industry standards.
Working knowledge of database systems such as AWS RDS SQL Server and Oracle RDMBS/RDS.
Knowledge of database performance tuning and backup/recovery processes.
Knowledge of continuous integration/continuous deployment (CI/CD) pipelines.
Familiarity with version control systems like Git and CI/CD tools like GitHub Actions, AWS CodeBuild and CodeDeploy.
Strong analytical and problem-solving skills with the ability to troubleshoot complex system issues.
Excellent communication and interpersonal skills, with the ability to work effectively in cross-functional teams.
Ability to prioritize tasks, manage time effectively, and meet deadlines in a high-pressure environment.
Strong attention to detail to ensure system stability and data integrity.
Ability to quickly adapt to new technologies and processes.
Willingness to be on-call for production system support as required.
Strong documentation skills for maintaining system configurations, processes, and procedures.
Ability to manage and contribute to multiple projects, ensuring timely completion and quality results.
Ability to work collaboratively with development, operations, and security teams to ensure seamless production system operations.

Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10111346
Position Id: 2612090
Posted 1 hour ago

Company Info

About SAIC

SAIC® is a premier Fortune 500 mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets include secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.5 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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