Student IT Support Assistant

Student IT Support Assistant

Job no: 539799
Work type: Student Ast
Location: Main Campus (Gainesville, FL)
Categories: Information Technology
Department:60150000 - AG-FOOD SCIENCE - HUMAN NUTR

Classification Title:

Student Assistant

Classification Minimum Requirements:
Currently enrolled as a UF student in good standing.
Cumulative GPA of 3.0 or above.
Available to work 10-15 hours per week.
Able to commit to at least two consecutive semesters.
Must be able to work on UF's main campus.
Ideally pursuing a degree in Computer Science, Computer Engineering, Information Technology, Web Design, Media Production, Educational Technology, or Instructional Design/Instructional Technology. Students from other majors with relevant technical experience are encouraged to apply.

Job Description:
IT Support

• Assist department faculty, staff, and graduate students with basic hardware and software challenges.
• Maintain FSHN department website(s) and digital media site with accurate, up-to-date content pertinent to departmental needs.

Workflow Improvement & Automation

• Assist in designing and building simple automated workflows, under staff guidance, using Microsoft Power Automate and PowerApps to support recurring administrative processes.
• Use Generative AI tools (e.g., Microsoft Copilot, UF NaviGator AI Suite) to support document drafting, data summarization, and process documentation.

Note: Curiosity and willingness to learn are more important than prior expertise.

Instructional Accessibility Support

• Collaborate with FSHN faculty to format and refine PowerPoint presentations for use in instructional settings.
• Ensure faculty slide materials meet ADA accessibility standards, including proper color contrast ratios, alternative text for images, logical slide reading order, and accessible font sizing.

Training Structure & Growth Path

You will join a small team led by your manager and trained by a senior student assistant. Through structured peer training and ongoing supervisor coaching, you will develop working proficiency across all role responsibilities: IT support, website and digital communications, workflow automation, GenAI tools, and instructional accessibility. Over time, you will be expected to independently cover responsibilities across the full scope of the role.

Professional Development Opportunity

Our office actively supports eligible student workers in applying for the Microsoft Learn Student Ambassador (MLSA) program. The MLSA program provides access to Microsoft 365, Azure credits, Visual Studio Enterprise, free certification vouchers, and a global network of technology professionals. We dedicate a portion of your paid office hours to support your Ambassador program activities, making this one of the few student IT positions where professional credentialing is built directly into the role.

MLSA participation is supported and encouraged but is not a condition of employment. Eligibility and intake are subject to Microsoft's quarterly application cycles.

Note: ADA accessibility training will be provided. Applicants are not expected to arrive with prior accessibility expertise.

Expected Salary:
$15.00 /hour

Required Qualifications:
Currently enrolled as a UF student in good standing.
Cumulative GPA of 3.0 or above.
Available to work 10-15 hours per week.
Able to commit to at least two consecutive semesters.
Must be able to work on UF's main campus.
Ideally pursuing a degree in Computer Science, Computer Engineering, Information Technology, Web Design, Media Production, Educational Technology, or Instructional Design/Instructional Technology. Students from other majors with relevant technical experience are encouraged to apply.

Preferred:
Ability to troubleshoot basic computer hardware and software problems

Familiarity with Microsoft Office, especially PowerPoint (ADA/accessibility training provided)

Comfort working across Windows, macOS, and/or iOS environments

Basic familiarity with HTML (JavaScript experience a plus, not required)

Exposure to GenAI tools such as Microsoft Copilot or UF NaviGator AI Suite

Curiosity about low-code automation tools like Power Automate or PowerApps (training provided)

Comfort with Canva or other basic design tools (Adobe Creative Cloud experience a plus)

Special Instructions to Applicants:
To be considered, applicants must upload all of the following:

• Cover letter (highlight your career goals/interests as a UF student)
• Current resume
• Class schedule or statement of hours of availability (at the start of the semester)
• Federal Work Study accepted (not required)

Health Assessment Required:No

Advertised: 05 May 2026 Eastern Daylight Time
Applications close: 26 May 2026 Eastern Daylight Time

Whatsapp Facebook LinkedIn Email App