Business Analyst - Transaction Banking (Phase 2 USCM Delivery)

Software Guidance & Assistance, Inc., (SGA), is searching for a Business Analyst - Transaction Banking (Phase 2 USCM Delivery) for a contract assignment with one of our premier Financial clients in NYC, NY or Dallas, TX.

The Global Transaction Banking (GTB) Operations team is entering Phase 2 of the USCM Delivery program, a multi-stage initiative critical to the bank's success. The Business Analyst will help ensure the successful planning, execution, and delivery of complex operational and system changes across a cross-geographical transaction banking environment. All activities must adhere to internal policies, procedures, and regulatory expectations.

Responsibilities :

• Foster a customer-focused culture across the team to help deepen client relationships and improve operational effectiveness.
• Manage and contribute to complex, multi-faceted projects and system implementations supporting global transaction banking needs. Responsibilities include:
  • Preparing and managing detailed action/project plans
  • Conducting research and analysis to inform current-state evaluation and best practices
  • Participating in system training and developing training programs for Operations users
  • Defining test plans and creating test cases to support Unit, Integration, and User Acceptance Testing
  • Capturing and documenting business requirements across multiple workstreams
  • Acting as an SME where applicable
  • Liaising with users, vendors, and regulatory bodies as needed
• Develop in-depth understanding of transaction banking products and operating models to document detailed future-state structures and processes, including:
  • Policies, procedures, knowledge libraries, and job aids
  • Comprehensive metrics and performance measurement tools
• Support the design or reengineering of business processes and tools to reduce operational risk, streamline workflows, and improve cost efficiency.
• Provide strong professional service and communication across internal and external partners to deliver milestones on time or ahead of schedule.
• Apply the bank's risk appetite and risk culture in daily activities and decisions.
• Ensure adherence to Operational Risk, Regulatory Compliance, AML/ATF, and Conduct Risk frameworks.

Required Skills:

• 3-6 years as a Business Analyst in Transaction Products, with deep knowledge of Corporate/Commercial Deposits, back-office processes, interfaces, and risk management techniques.
• 2+ years of UAT experience.
• Advanced technical proficiency in MS Office, including Excel, PowerPoint, Visio, and process-management tools.
• 3+ years with business analysis tools/methodologies such as JIRA and Confluence.
• 3+ years working with project-management frameworks (Agile, Waterfall).

Preferred Skills:

• Business Analysis certification
• Consultancy or FinTech background

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.