Clinical Documentation Principal Trainer (Epic) - Remote / Telecommute

Job Title: Clinical Documentation Principal Trainer (Epic) - Remote / Telecommute

Job Location: Raleigh, NC / Durham, NC

Job Type: Contract

Job Overview:

Requirement/Must Have:

• Must be a certified Clinical Documentation Principal Trainer in Epic.
• Strong experience developing and delivering EHR training for clinical documentation workflows.
• Experience designing, building, and maintaining training curriculum for provider documentation, templates, and related documentation tools.
• Experience delivering instructor-led, virtual, and at-the-elbow training to providers and clinical staff.
• Ability to develop training materials including manuals, eLearning modules, quick reference guides, and simulations.
• Strong subject matter expertise in clinical documentation workflows within an EHR environment.
• Experience translating technical system build into end-user training content.
• Experience supporting go-live readiness activities and command center operations.
• Knowledge of regulatory requirements and documentation compliance standards.
• Strong collaboration skills with application analysts, informatics teams, and IT stakeholders.
• Ability to evaluate training effectiveness using surveys, assessments, and performance metrics.

Experience:

• Experience as a Clinical Documentation Principal Trainer or similar EHR training role.
• Experience working with Epic clinical documentation workflows preferred.
• Experience supporting providers and clinical staff in documentation best practices.
• Experience in workflow optimization, documentation improvement, and training strategy updates.
• Experience supporting enterprise documentation standards and regulatory compliance.

Responsibilities:

• Design, build, and maintain training curriculum for clinical documentation workflows, including provider documentation, templates, and documentation tools.
• Deliver instructor-led, virtual, and at-the-elbow training to providers and clinical staff.
• Develop training materials, including manuals, eLearning modules, quick reference guides, and simulations.
• Ensure training content aligns with system updates, regulatory requirements, and organizational standards.
• Serve as a subject matter expert in clinical documentation workflows within the EHR.
• Collaborate with application analysts and informatics teams to understand system design and changes.
• Translate technical build into end-user training content.
• Support go-live readiness activities and command center operations.
• Identify documentation improvement opportunities through feedback, metrics, and workflow analysis.
• Partner with Clinical Informatics to support optimization initiatives and standardization efforts.
• Update training materials and strategies based on system enhancements and user needs.
• Promote best practices for accurate, efficient, and compliant documentation.
• Participate in governance structures and workgroups related to clinical documentation.
• Provide input on system design decisions impacting documentation workflows.
• Ensure alignment with enterprise documentation standards and regulatory requirements.
• Evaluate training effectiveness through surveys, proficiency assessments, and performance metrics.
• Provide ongoing support and coaching to end users.
• Maintain the training environment and related documentation.

Should Have:

• Epic experience preferred.
• Experience working with Clinical Informatics teams preferred.
• Experience supporting healthcare providers and clinical staff in a regulated environment preferred.

Skills:

• Epic EHR training.
• Clinical documentation training.
• Curriculum development.
• Instructor-led training.
• Virtual training.
• At-the-elbow support.
• Workflow optimization.
• Training material development.
• End-user support.
• Go-live support.
• Command center support.
• Documentation compliance.
• Regulatory alignment.
• Clinical workflow analysis.
• Performance evaluation.
• Cross-functional collaboration.

Qualification and Education:

• Must be a certified Clinical Documentation Principal Trainer in Epic.
• Relevant experience in EHR training, clinical documentation, or healthcare IT training environments.