Description We are looking for an experienced Senior IT Support specialist to join our team in San Francisco, California. This position requires a strong background in Microsoft 365 technologies and Intune administration, including deployment and configuration. This is a contract opportunity, where you will play a key role in ensuring seamless support for approximately 300 end users.
Responsibilities:
- Manage and administer Microsoft Intune, including deployments, configurations, and rollouts.
- Manage and support critical SaaS platforms including Slack, Microsoft 365, Atlassian, Okta, and Zoom, handling integrations, permissions, and user lifecycle management.
- Configure and maintain Microsoft 365 technologies such as Active Directory, Office, and Azure.
- Configure and maintain core network services (DNS, DHCP), VoIP systems, and A/V conferencing solutions to enable seamless collaboration.
- Provide day-to-day desktop support for end users, ensuring efficient resolution of technical issues.
- Collaborate with team members to troubleshoot and resolve complex IT problems.
- Maintain accurate documentation of configurations, processes, and solutions.
- Deliver exceptional support while working remotely, with occasional in-office presence.
- Ensure the security and integrity of IT systems through proactive monitoring and updates.
- Assist in optimizing IT operations for enhanced user experience and system performance.
Requirements - Strong expertise in Microsoft Intune administration and deployment.
- Experience managing Microsoft 365, Okta, and other SaaS ecosystems at scale.
- Deep expertise with MDM platforms (Intune, Kandji) and endpoint management.
- Proficient in managing and configuring Microsoft 365 technologies, including Active Directory and Azure.
- Experience providing desktop support in environments with a significant number of end users.
- Familiarity with VoIP and A/V systems configuration and troubleshooting.
- Ability to troubleshoot and resolve technical issues effectively.
- Familiarity with networking concepts is a plus but not mandatory.
- Excellent communication skills to interact with technical and non-technical users.
- Ability to work independently and collaboratively in a hybrid work environment.
- Detail-oriented and capable of maintaining thorough documentation.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.
Never miss an opportunity! Create an alert based on the job you applied for.