Epic ODBA Systems Engineer II

Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary
Help Power One of the Largest Healthcare Systems in the Country

At Mass General Brigham, we are transforming healthcare through technology. As we continue to grow and invest in our Epic infrastructure, we're expanding our Epic Engineer team to support innovative initiatives that improve care delivery and impact patient populations across our world-class healthcare system.

This is an opportunity to work on highly visible, enterprise-scale Epic environments while collaborating with talented teams across Digital, Clinical Informatics, and Operations. Our engineers play a critical role in ensuring the stability, performance, and scalability of systems that support millions of patient interactions each year.

The Systems Engineer II - Epic ODBA is responsible for managing the enterprise Epic EHR database environments at Mass General Brigham. The Engineer provides ongoing support including building, upgrading, patching and extensive monitoring.

The Epic ODBA will ensure stability, performance and high availability of these critical systems.

Qualifications

What You'll Do

• Manage and support Epic ODB environments, including installations, configurations, upgrades, and patching
• Perform IRIS database administration and support enterprise Epic infrastructure
• Monitor, analyze, and optimize system performance while supporting capacity planning efforts
• Partner with Epic application, infrastructure, and operations teams to maintain a highly available environment
• Troubleshoot complex technical issues and implement scalable solutions
• Support ongoing modernization initiatives, including cloud and platform engineering efforts

What We're Looking For

• Bachelor's Degree required
• This role can review and consider experience in lieu of a degree
• Epic ODBA certification Preferred
• Experience administering enterprise systems and platform

• Experience administering and supporting enterprise Epic environments
• Strong knowledge of Epic infrastructure, ODB management, upgrades, and patching
• Experience with system performance analysis, troubleshooting, and capacity planning

Preferred Qualifications

• Strong InterSystems IRIS database administration expertise
• UNIX/Linux system administration and scripting experience
• Familiarity with cloud technologies such as AWS, Azure, or Google Cloud Platform
• Experience with Epic Chronicles, Data Courier, and related Epic technologies
• Passion for solving complex technical challenges in a mission-driven healthcare environment

Skills For Success

• Ability to manage Epic ODB environments including installations, configurations, upgrades and patching
• IRIS database administration expertise strongly preferred
• Experience in system performance analysis and capacity planning
• Experience and knowledge of UNIX/Linux system administration and scripting preferred
• Familiarity with cloud platforms (AWS, Azure, Google Cloud)
• Familiarity with Epic Chronicles, Data Courier and other Epic applications preferred
• Ability to analyze and troubleshoot complex system and application issues.
• Understanding of system security concepts and the implementation of security-leading practices.

• Excellent reasoning and analytic skills in a time critical/mission critical problem-solving operation. Excellent presentation skills
• Ability to lead discussions on specific technical topics
• Excellence at prioritizing work and tasks.
• Ability to work collaboratively with technical and non-technical people.

Additional Job Details (if applicable)

Working Model Requirements

• M-F Eastern Business Hours Full Time required
• Hybrid model includes in person onsite work at MGB local sites, weekly or monthly, to be determined based on business needs
• Must be flexible for 1x weekly or 2x monthly at least, for in person stakeholder meetings, team meetings and internal customer needs
• On remote workdays, employees must use a stable, secure, and compliant workstation in a quiet environment. Teams video is required and must be accessed using MGB-provided equipment

Remote Type

Hybrid

Work Location

399 Revolution Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range
$75,275.20 - $109,553.60/Annual

Grade
6

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at .

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.