Systems Engineer II - Epic ODBA

Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

To support the new Epic platform for the MGB Health Plan the Epic ODBA team will need an additional resource to cover the regular upgrades, patching, configurations and monitoring.

Job Summary
The Systems Engineer II - Epic ODBA is responsible for managing the enterprise Epic EHR database environments at Mass General Brigham. This role provides ongoing support including building, upgrading, patching and extensive monitoring. The Epic ODBA will ensure stability, performance and high availability of these critical systems.

Qualifications

Education

• Bachelor's Degree or equivalent

Can this role accept experience in lieu of a degree?

• Yes

Licenses and Credentials

• Epic ODBA certification

Experience

• Experience administering enterprise systems and platforms

Knowledge, Skills and Abilities

• Ability to manage Epic ODB environments including installations, configurations, upgrades and patching
• IRIS database administration expertise strongly preferred
• Experience in system performance analysis and capacity planning
• Experience and knowledge of UNIX/Linux system administration and scripting preferred
• Familiarity with cloud platforms (AWS, Azure, Google Cloud)
• Familiarity with Epic Chronicles, Data Courier and other Epic applications preferred
• Ability to analyze and troubleshoot complex system and application issues.
• Understanding of system security concepts and the implementation of security-leading practices.

• Excellent reasoning and analytic skills in a time critical/mission critical problem-solving operation.
• Excellent communications, interpersonal and presentation skills.
• Ability to lead discussions on specific technical topics
• Excellence at prioritizing work and tasks.
• Ability to work collaboratively with technical and non-technical people.

Additional Job Details (if applicable)

Working Model Requirements

• M-F Eastern Business Hours Full Time required
• Hybrid model includes in person onsite work at MGB local sites, weekly or monthly, to be determined based on business needs
• Must be flexible for weekly or monthly in person stakeholder meetings, team meetings and internal customer needs
• On remote workdays, employees must use a stable, secure, and compliant workstation in a quiet environment. Teams video is required and must be accessed using MGB-provided equipment

Remote Type

Hybrid

Work Location

399 Revolution Drive

Scheduled Weekly Hours

40

Employee Type

Fixed Term

Work Shift

Day (United States of America)

Pay Range
$75,275.20 - $109,553.60/Annual

Grade
6

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at .

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.