Title - NetSuite Administrator / Engineer – Hybrid

Job Location: Wilmington, MA, Hybrid

Interview: Face-to-Face (F2F) interview required
 

Position Overview

We are seeking an experienced NetSuite Administrator / Engineer to manage, optimize, and support the company’s enterprise systems ecosystem. The ideal candidate will have strong hands-on experience with NetSuite administration, ERP systems, integrations, security, user access management, and SaaS applications.

This role will work closely with Finance, Operations, Sales, and other business teams to ensure system reliability, data integrity, security, and seamless integration across the organization.

Key Responsibilities

IT Systems Management

• Manage and maintain the internal systems ecosystem, including NetSuite, Celigo, Shopify, third-party warehouse systems, SPS Commerce (EDI), and other connected applications.
• Design, build, and optimize scalable system architectures aligned with evolving business requirements.
• Monitor system performance, uptime, reliability, and availability of business-critical applications.
• Troubleshoot system issues and coordinate with vendors and third-party providers when required.
• Manage user provisioning, permissions, access controls, and system roles.
• Maintain system documentation, process documentation, and audit logs.

NetSuite / ERP Administration

• Serve as a key technical administrator and subject matter expert for NetSuite.
• Configure and maintain NetSuite environments based on business and operational requirements.
• Support Finance and Operations teams with NetSuite functionality and troubleshooting.
• Manage users, roles, permissions, workflows, configurations, and system testing.
• Monitor and maintain data integrity and help prevent system failures.
• Troubleshoot and optimize NetSuite integrations and connectors, including Celigo.
• Support API integrations and third-party applications connected to NetSuite.
• Develop and maintain technical and functional documentation.

Security & Compliance

• Implement and maintain IT controls, access controls, audit logs, and backup procedures.
• Manage user access, permissions, and security policies across business applications.
• Maintain appropriate cybersecurity and system hygiene practices.
• Coordinate software updates, patching schedules, and cloud security activities.
• Establish and enforce best practices for data security, access management, and system governance.

Required Skills & Qualifications

• Strong hands-on experience with NetSuite Administration / Engineering.
• Experience with ERP systems, SaaS applications, and system integrations.
• Experience with Celigo or similar integration platforms.
• Knowledge of APIs, system integrations, and data flows.
• Experience managing NetSuite users, roles, permissions, workflows, and configurations.
• Understanding of EDI and SPS Commerce is preferred.
• Experience with Shopify and warehouse management systems is a plus.
• Strong troubleshooting and problem-solving skills.
• Knowledge of IT security, access controls, audit logs, and data governance.
• Strong documentation and communication skills.
• Ability to work collaboratively with Finance, Operations, Sales, and technical teams.

Preferred Experience

• NetSuite administration and ERP implementation/support experience.
• Celigo integration experience.
• Experience working with NetSuite APIs and third-party connectors.
• Experience with EDI/SPS Commerce.
• Experience supporting multi-system enterprise environments.
• Experience with IT controls, compliance, and system governance.