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Inquiry Representative

Brooklyn, NY, US • Posted 60+ days ago • Updated 1 day ago

Full Time

No Travel Required

On-site

$23/hr

Prutech Solutions

Fitment

Dice Job Match Score™

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Job Details

Skills

Excellent customer service
multitask
problem - solving
Excel
Microsoft
Customer Support
Customer Service Representative
Call Center
Contact Center
Conflict Resolution
Customer Service
Data Entry
Multitasking
Problem Solving
Typing

Summary

Role : Inquiry Representative

Location: 29 Gallatin Pl, Brooklyn, NY 11201

Duration: 5+ Years

The Inquiry Representative performs administrative and office support work within the Inquiry Unit.

Responsibilities:

The Inquiry Representative handles all Customer Service received by telephone, mail, and walk-ins.
Perform daily support functions such as customer service, phone calls, data entry, and staff support.
Send correspondence to the respondents regarding general information needed for the resolution of claims and inform the respondent of his/her current violation status.
Scan and upload appropriate documents into the database.
Provide quality service and support for customers.
Manage and maintain accurate records.

Qualifications:

Excellent customer service skills
Professional and detail-oriented
Excellent problem-solving skills
Able to multitask.
Demonstrate abilities to gather, assess, and assimilate complex information and create user-friendly messaging.
Able to work in a fast-paced environment.
Knowledge/use of Microsoft Word and Excel; experience using web-based tools and general digital communications applications.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10117953
Position Id: 8296213
Posted 30+ days ago

Company Info

About Prutech Solutions

PruTech is an established Business Support and Information Technology consulting company with over 10 years experience in successfully partnering with private and public sector organizations. We provide the best quality and value to our clients in various industries, which include Finance, Pharmaceutical, Healthcare, Retail and Government. We help our clients achieve tactical and strategic goals by working closely with them in the areas of IT Consulting & Staffing, Customized IT Solutions, Temporary Staffing and Offshore Development Services.

Since our inception in 1998, PruTech management has strived to provide innovative solutions and exceptional staff for numerous Business Support and IT projects. With our strong recruiting expertise and in-depth experience, our responsiveness to the clients' needs is comparable to the best in the industries we serve. We always exceed client expectations in finding the best qualified professionals within the time frame and budget specified for a task.

Careers

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Contact the job poster

Rasool Shaik

Recruiter @ Prutech Solutions

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