Call Center Operations Specialist / Manager

RESPONSIBILITIES: Kforce has a client seeking a remote Helpdesk Associate to join their team. We are seeking a this person to provide customer service and technical support in a fast-paced call center environment. This role is responsible for assisting customers and internal users with order-related inquiries, troubleshooting technical issues, and resolving hardware, software, and account access concerns. Support is primarily provided through inbound phone calls and requires strong problem-solvi

Job ID: GA-809654 Onsite/Local Call Center Help Desk Analyst with Windows, identity verification/credential issuance experience Location: Conyers, GA (DDS) Duration: 10 Months LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *MUST have Call Center exp* Minimum Qualifications High School Diploma or GED. Two (2) years of full-time experience within the last seven (7) years providing call center support or customer service. Proficiency with computer applications a

RESPONSIBILITIES: Kforce has a client seeking a remote Helpdesk Associate to join their team in Atlanta, GA. We are seeking a Helpdesk Associate to provide customer service and technical support in a fast-paced call center environment. This role is responsible for assisting customers and internal users with order-related inquiries, troubleshooting technical issues, and resolving hardware, software, and account access concerns. Support is primarily provided through inbound phone calls and require

Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. LOCAL CANDIDATES *This position is located at clients Headquarters in Conyers, Georgia* *MUST have Call Center exp* Position Summary The IT Help Desk Analyst is responsible for providing exceptional technical and customer support in a high-volume call center environment. Under general supervision, the incumbent receives and resolves cu