ServiceNow Technical Analyst

Novato, CA, US • Posted 6 hours ago • Updated 6 hours ago

Contract W2

On-site

$70 - $85/hr

Talent Software Services, Inc

Fitment

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Job Details

Skills

SERVICENOW
AGILE
SERVICENOW CERTIFICATIONS
SERVICENOW CERTIFIED
CIS-ITSM
CSA

Summary

ServiceNow Technical Analyst

Job Summary: Talent Senior Services is in search of a ServiceNow Technical Analyst for a contract position in Novato, CA. The opportunity will be for one year with a strong chance for a long-term extension.

Position Summary: We are interested in candidates who have a good balance of analyst and technical skills on the ServiceNow platform. The other key attribute is strong communication skills, so they will be able to lead effective conversations regarding business requirements and platform capabilities. We are seeking a skilled ServiceNow Technical Analyst to join our team on a contract basis, supporting Lauren Kennedy in strategic platform initiatives. The ideal candidate will possess deep expertise in ServiceNow and demonstrate strong business analysis capabilities, including the ability to engage with cross-functional teams, gather and document business requirements, and translate them into actionable technical solutions.

Primary Responsibilities/Accountabilities:

Collaborate with business stakeholders to understand and document functional requirements.
Analyze and translate business needs into ServiceNow workflows, configurations, and enhancements.
Support the design and implementation of ServiceNow modules, including ITSM, ITOM, and business service requests.
Create and maintain documentation, including process flows, user stories, and technical specifications.
Assist in testing, validation, and deployment of ServiceNow solutions.
Provide ongoing support and troubleshooting for ServiceNow-related issues.
Work closely with the ServiceNow platform team and other IT teams to align technical solutions with business goals.

Qualifications:

At least 5 years of experience as a ServiceNow Technical Analyst or Administrator.
Strong technical and functional ServiceNow skills
Strong understanding of ServiceNow architecture, modules, and capabilities.
Experience gathering and documenting business requirements and translating them into technical specifications.
Excellent communication and stakeholder engagement skills.
Ability to work independently and manage multiple priorities in a fast-paced environment.

Preferred:

ServiceNow certifications (e.g., CSA, CIS-ITSM).
Experience in enterprise environments or strategic platform initiatives.
Familiarity with Agile methodologies and tools.

If this job is a match for your background, we would be honoured to receive your application!

Providing consulting opportunities to TALENTed people since 1987, we offer a host of opportunities, including contract, contract to hire, and permanent placement. Let''s talk!

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: talmn001
Position Id: 26-02836
Posted 6 hours ago

Company Info

About Talent Software Services, Inc

We pride ourselves in making sure that diversity in the workplace is at the forefront of our business. Our Founder, Dave Iacarella, is an Army Veteran who is committed to giving back to fellow Veterans. We are proud of our history of transitioning military Veterans into the workforce with companies that value their service. TALENT helps companies meet their veteran and diversity spend initiatives and requirements. We are committed to supporting veteran and diverse organizations.