Senior Enterprise Solutions Architect: Salesforce

At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you.

The Senior Enterprise Solutions Architect: Salesforce is the strategic design authority across the platform and as the enterprise representative. This role ensures that multi-cloud, multi-org, and multi-integration implementations are architected for scale, compliance, and longevity. The Architect leads end-to-end program architecture, enterprise alignment, risk governance, technical leadership, and cross-team orchestration for transformational Salesforce initiatives.

This position may be worked remotely within the United States, with the exception of California.

This position is ineligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, STEM OPT Training Plans, etc.).

All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.

What you'll be responsible for:

Program-Level Architecture Leadership

Define and own the architectural blueprint for Salesforce programs spanning multiple initiatives
Set solution guardrails, standards, and patterns across project tracks
Lead end-to-end solution architecture decisions, ensuring consistency across systems
Provide oversight for technical designs-Flows, Apex, APIs, Integrations, Experience Cloud, Data Models
Author and maintain Architecture Decision Records (ADRs), RACI, and governance playbooks

Cross-Org & Multi-Cloud Strategy

Architect across Sales, Service, Experience, CPQ, MuleSoft, and integrated ERP/QMS systems
Align Salesforce with Enterprise Architecture, Security, and Data Governance frameworks
Lead solutioning for identity, authorization, sharing, and zero-trust patterns

Integration & Data Architecture

Define high-complexity integration patterns (event-driven, async, middleware, orchestration, streaming)
Responsible for data strategy: canonical models, deduplication, MDM alignment, regulatory compliance (HIPAA, PCI, SOX, GDPR)
Oversee migration of large datasets

Program Governance & Delivery

Provide architectural approvals during PI planning, estimations, and release cycles
Partner with (C)PMO, Program Managers, and Release/DevOps teams to ensure alignment to timelines & scope
Establish non-functional requirements (NFRs) for performance, availability, scalability, and extensibility
Identify architectural risks early and drive mitigation plans

Technical Leadership & Mentorship

Lead technical architects, solution architects, senior admins, and developers
Provide coaching on architectural best practices, integration frameworks, and secure coding / Flow design
Drive continuous improvement across DevOps, CI/CD, testing standards, and deployment pipelines

Executive & Stakeholder Communication

Present architecture direction, risks, and decisions to senior leadership
Translate architectural decisions into business outcomes and program impacts
Drive consensus across business units and technology teams

Performs other duties as assigned.

What you'll need to have:

10+ years Salesforce ecosystem experience with deep multi-cloud expertise
Demonstrated experience architecting large-scale (10,000+ users), mission-critical programs
Strong command of security models, zero trust patterns, OAuth/OIDC, API gateways
Deep integration experience with MuleSoft, Kafka/event busses, Chronicle SIEM Integrations, External (non-Salesforce) IdP Integrations, ERP systems (Oracle), CLM, CPQ
Experience leading multi-org consolidation, modernization, and digital transformation
Strong executive presence and ability to influence without authority
Skilled in managing conflict, navigating ambiguity, and driving alignment in complex ecosystems

What would be nice for you to have:

Salesforce certifications strongly preferred:
Salesforce Application Architect
Salesforce System Architect
Certified Technical Architect

Bachelor's Degree in Computer Science, IT, Management, or Business.
Current SAFe Certification.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.

Why Jack Henry?

At Jack Henry, we live by the motto: " Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally.

We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job descriptions may be requested through the interview process at any time.