Hybrid || Agile Scrum Master - Item Management Technology || Raleigh NC
Contract W2
Hybrid
$20 - $60/hr


Techridge, Inc.
Fitment
Dice Job Match Score™
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Job Details
Skills
- Agile Scrum Master
- Scrum master
- Retail
- e- commerce
- supply chain
- item management
- Item Master data management
- product manager
Summary
Hello
Job Description: Agile Scrum Master Item Management Technology
Location : Raleigh NC (Hybrid )
Employment Type : Contract
Position Summary
The Agile Scrum Master is responsible for leading Agile delivery practices for Item Management Technology initiatives that support product data, item lifecycle management, and merchandising within a leading automotive aftermarket retailer. This role partners with Product Managers, Engineers, Quality Engineers and Merchandising teams to ensure the successful delivery of business value through Agile principles and Scrum practices.
The Scrum Master serves as a servant leader, coach, facilitator, and change agent who enables high-performing teams, removes impediments, drives continuous improvement, and fosters a culture of accountability, collaboration, and transparency.
Key Responsibilities
Agile Leadership & Facilitation
Facilitate all Scrum ceremonies including Sprint Planning, Daily Stand-ups, Backlog Refinement, Sprint Reviews, and Retrospectives.
Coach team members, Product Owners, and stakeholders on Agile values, principles, and best practices.
Foster a culture of continuous improvement and help teams mature in Agile adoption.
Promote servant leadership and empower teams to self-organize and deliver predictable outcomes.
Delivery Management
Partner with Product Owners to ensure a healthy backlog that is prioritized, refined, and aligned with business objectives.
Monitor sprint progress, team capacity, velocity, and delivery commitments.
Identify and remove impediments that impact productivity and delivery timelines.
Drive transparency through Agile metrics and reporting, including velocity, sprint burndown, say/do ratio, cycle time, and team health metrics.
Support PI Planning, quarterly planning, and roadmap execution when operating within a scaled Agile environment.
Item Management Technology Support
Support delivery of technology solutions related to:
o Item Master Data Management
o Product Information Management (PIM)
o Item Onboarding and Maintenance
o Product Hierarchy and Classification
Stakeholder Management
Facilitate communication between business and technology teams.
Provide regular status updates and escalate risks, issues, and dependencies appropriately.
Build strong relationships across cross-functional teams and leadership.
Support release planning and coordination across multiple technology teams.
Continuous Improvement
Analyze team performance metrics and identify opportunities to improve efficiency.
Lead retrospectives that drive actionable improvements.
Implement Agile best practices, tools, and techniques that improve predictability and quality.
Mentor team members and support Agile transformation initiatives
Required Qualifications
Bachelor's degree in Information Technology, Computer Science, Business, or related field, or equivalent work experience.
7+ years of Agile Scrum Master experience supporting technology delivery teams.
Strong understanding of Scrum, Kanban, and Agile methodologies.
Experience supporting retail, merchandising, inventory, supply chain, or master data management systems. (Preferred)
Proven ability to facilitate cross-functional teams and manage competing priorities.
Experience using Agile management tools such as Jira or equivalent.
Strong analytical, organizational, and problem-solving skills.
Excellent communication and stakeholder management abilities.
Preferred Qualifications
Certified Scrum Master (CSM), Professional Scrum Master (PSM), or SAFe Scrum Master certification.
Experience working in automotive aftermarket, retail, e-commerce, or supply chain environments.
Knowledge of Item Management, Product Information Management (PIM), Product Master Data, or Merchandising platforms.
Experience working within SAFe or scaled Agile frameworks.
This role is ideal for a Scrum Master who is passionate about Agile delivery, enjoys working in a fast-paced retail technology environment, and can help Item Management teams deliver high-quality solutions that improve product data, merchandising effectiveness, and customer experience.
Thanks and regards
Sonali Silswal Team Lead- Talent Acquisition
Email:
Contact:
LinkedIn:
Address: 2591 Dallas Pkwy, Ste 300, Frisco, TX 75034
Website:
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 10125172
- Position Id: 9125054
- Posted 4 hours ago
Company Info
About Techridge, Inc.
We believe we have the know-how to do it right the first time and we also understand that our client focus will always be on
-High Quality
-Cost Effectiveness
-Total Convenience
-Continuous Training
-Emphasis on Security
-Industry recognized SDLC
-Intelligent Communication
Technology and business knowledge go hand in hand in today s digital age, it very important to remember that technology will always remains a support mechanism for business. The greatest resource that makes any business successful is people, people who understand your business needs and technology. Techridge s hiring processes allows us to hire the right people based technical expertise on Attitude, Communication, Technical and Industry knowledge. Most of our employees have post graduate degrees.
At Techridge, we satisfy your need to keep up with lightning fast technology, manage constant system updates and control ongoing work by providing qualified IT professionals. People with the expertise to help you charge ahead of industry trends and the competition.
Careers
-High Quality
-Cost Effectiveness
-Total Convenience
-Continuous Training
-Emphasis on Security
-Industry recognized SDLC
-Intelligent Communication
Technology and business knowledge go hand in hand in today s digital age, it very important to remember that technology will always remains a support mechanism for business. The greatest resource that makes any business successful is people, people who understand your business needs and technology. Techridge s hiring processes allows us to hire the right people based technical expertise on Attitude, Communication, Technical and Industry knowledge. Most of our employees have post graduate degrees.
At Techridge, we satisfy your need to keep up with lightning fast technology, manage constant system updates and control ongoing work by providing qualified IT professionals. People with the expertise to help you charge ahead of industry trends and the competition.
Careers

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