Director, SSD Clinical Review College Board - Risk Management
Location: This is a fully remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office).
Role Type: This is a full-time position.
About the Team Services for Students with Disabilities (SSD)
The SSD team at College Board is a close knit, dedicated group of 28 professionals, including 20 clinical staff members across three clinical teams, with a passion for helping test-takers with disabilities from around the world receive appropriate accommodations on College Board tests. The team ensures that accommodations are provided for test-takers with disabilities, and is committed to providing exceptional decision making, education, and outreach to support test-takers, school personnel, and family members/guardians. We pride ourselves on being thorough and knowledgeable by staying current in the field. SSD partners closely with other College Board units - including Accessibility Compliance Office (ACO), Advanced Placement (AP), the SAT Suite of Assessments, and State and District Partnerships (SDP) - to deliver consistent, high-quality accommodations and uphold fairness across all programs.
About the Opportunity You will be instrumental in College Board's mission to clear a path for all students to own their future. College Board provides accommodations to disabled test-takers so they can demonstrate their knowledge and skills. Your role will ensure that College Board exams accurately reflect the test-taker's aptitude/achievement rather than their disability.
As a Director of Clinical Review you will assist with planning, developing and managing, in teamwork with two other Clinical Review Directors activities related to documentation review for use in determining student eligibility for accommodations in College Board tests (e.g., SAT Suite of Assessments; AP; CLEP). You will also provide Technical Assistance to schools regarding disability documentation and appropriate accommodation for College Board tests and other duties as assigned. As a manager, you will manage and train in-house clinical staff, look for improvements and efficiencies to current processes, and track and manage other tasks which are shared between the three Clinical Directors. Additionally, you will be an important resource to College Board (i.e., various departments and regional staff) and other stakeholders (e.g., school officials) in understanding documentation requirements based on disability.
The Director of Clinical Review, collaborates with two other Directors, and leads a team of professional staff in reviewing and determining eligibility for testing accommodations and other related tasks. Reporting to the Executive Director, Accommodations and Accessibility, you will oversee a team of clinicians, ensure policy integrity and compliance, and champion innovation in clinical review processes.
In this Role You Will: Oversee Documentation Review, Accommodation Determinations, and Team Management (70%) - Manage and assign clinician caseloads, ensuring effective prioritization, timely decision-making, and high-quality reviews within published service timelines.
- Ensure all clinical reviews and eligibility determinations meet the highest standards of accuracy, fairness, and consistency, in alignment with SSD policy.
- Lead and supervise clinicians responsible for accommodation decisions across College Board programs (SAT Suite, AP, CLEP), including oversight of Tier 2 responses and decision letters.
- Direct daily operations of the SSD School-level Review process, ensuring consistent execution and policy adherence.
- Serve as the escalation point and subject-matter authority for complex, sensitive, or precedent-setting eligibility determinations.
- Collaborate with senior leaders and interdisciplinary experts (e.g., psychology, neuropsychology, medical, vision, audiology) to uphold best practices and evidence-based decision-making.
- Review and refine clinical policies, processes, and tools to strengthen quality, compliance, and service delivery.
- Lead verbal and written communications with schools, educators, parents/guardians, and test-takers, including resolution of escalated issues, and provide support to the Executive Director and division leadership as needed.
- Share leadership responsibilities with the fellow SSD Directors along with other Division Leadership for coordination of policy and procedures established by the SSD Executive Director. Define and refine the clinical policy governing accommodation determinations, to drive efficiency, quality, compliance, and service excellence.
- Provide support, as needed, for the Executive Director, and other team leadership.
Outreach, Strategy, and Technology-Enabled Implementation (30%) - Drive strategic enhancements to accommodations policy, review systems, and digital tools, leveraging technology and AI to improve accuracy, consistency, efficiency, and scalability.
- Advise College Board testing programs and field teams on inclusive accommodations administration, ensuring consistent application of SSD policies.
- Engage with professional organizations and external experts to ensure practices remain current, equitable, and legally defensible.
- Lead development of technology-enabled training resources, digital publications, and web-based tools for internal staff and education professionals.
- Manage and or participate in relevant and/or assigned SSD or College Board initiatives.
- Oversee sensitive and specialized accommodation processes, including temporary impairments, external reviews, and cross-divisional "Cry for Help" response efforts.
- Represent College Board externally through presentations, webinars, and professional outreach, and recruit and manage a national network of clinical consultants.
- Maintain up-to-date knowledge of developments in psychoeducational assessment and clinical practice to ensure the application of evidence-based approaches.
Ensure you:
- Set vision and priorities for the team, track and manage progress to goals, and provide coaching and support to ensure team members meet and exceed goals, remain engaged, and contribute meaningfully to our mission. Set a clear vision and measurable priorities for the team; track and manage progress against defined goals; and provide targeted coaching and support to ensure team members consistently meet and exceed performance expectations, stay highly engaged, and deliver meaningful impact aligned with our mission.
- Cultivate an inclusive and high-achieving culture that enables all team members to live out College Board's Operating Principles effectively.
- Bring proven leadership experience and consistently embody College Board's Manager Expectations in your work.
- Coach and mentor staff members, providing candid, real-time feedback and providing stretch opportunities encouraging growth. Provide candid, real-time feedback and providing stretch opportunities encouraging growth.
About You - Degree requirements: Psy.D./Ph.D. degree in relevant psychological and educational field.
- Five (5) or more years experience in psychological assessment or research, working primarily with an educational population, including 2+ years of program and staff management.
- Extensive knowledge of assessments and procedures related to the determination of various disabilities and appropriate accommodations. Knowledge of issues/trends affecting students with disabilities in the context of educational testing.
- Superior ability to interpret and evaluate the integrity of psychological assessment and related documentation, as well as convey results of psychological assessment relevant to disability determinations.
- Superior knowledge and understanding of disability laws such as IDEA, ADA and Section 504.
- Superior analytical and writing skills.
- Superior speaking and presentation skills as this job will require significant educational outreach.
- Superior leadership skills including skill in managing groups that have sensitive tasks and facilitate the reasonable execution of those tasks. Also, have the skill and sensitivity to balance the needs and directions of College Board, as well as the school systems and their students.
- Authorization to work in the United States
Exceptional candidates will demonstrate the ability to: - Build strong relationships through exceptional interpersonal skills and effectively engage with diverse stakeholders, including educators, test-takers, professionals, and parents/guardians.
- Lead with a strategic and inclusive approach by setting clear priorities, designing effective team structures, planning for future needs, and fostering a culture of belonging.
- Drive performance and growth by setting high expectations, providing timely and evidence-based feedback, and coaching team members to take thoughtful risks, expand their capabilities, and achieve meaningful results.
- Communicate clearly and effectively through strong verbal and written communication skills, demonstrated instructional and training experience, and proficiency with collaboration and productivity tools, including Slack, Zoom, and Microsoft Office.
- Travel approximately 4-6 times per year to College Board offices or in support of College Board business needs.
All roles at College Board require: - A passion for expanding educational and career opportunities and mission-driven work.
- Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort with learning and applying new digital tools independently and proactively.
- Clear and concise communication skills, written and verbal
- A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input.
- A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking.
- A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success
- Authorization to work in the United States
About Our Process - Application review will begin immediately and will continue until the position is filled. This role is expected to accept applications for a minimum of 5 business days.
- While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise, a panel interview, a conversation with leadership and reference checks.
What We Offer At College Board, we offer more than a paycheck- we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive. We're a self-sustaining nonprofit that believes in fair and competitive compensation grounded in your qualifications, experience, impact, and the market.
A Thoughtful Approach to Compensation - The hiring range for this role is $80,000-$135,000.
- Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board.
- We aim to make our best offer upfront, rooted in fairness, transparency, and market data.
- We adjust salaries by location to ensure fairness, no matter where you live.
You'll have open, transparent conversations about compensation, benefits, and what it's like to work at College Board throughout your hiring process. Check out our careers page for more.
#LI-LinkedIn #LI-Remote
Never miss an opportunity! Create an alert based on the job you applied for.
