Loan IQ Infrastructure Consultant
Banking / Financial Services
Job Summary
We are seeking an experienced Loan IQ Infrastructure Consultant to support, maintain, and enhance the infrastructure environment for the Finastra Loan IQ platform within a banking organization. The ideal candidate will have strong expertise in Loan IQ architecture, application support, infrastructure management, system integrations, database administration, and production support in mission-critical banking environments.
This role requires hands-on experience in managing Loan IQ environments across Development, QA, UAT, and Production while ensuring high availability, performance, security, and compliance standards.
Key Responsibilities
Loan IQ Infrastructure & Environment Management
Install, configure, upgrade, and maintain Finastra Loan IQ environments.
Manage Loan IQ infrastructure across Dev, Test, UAT, DR, and Production.
Perform environment cloning, refreshes, migrations, and patching activities.
Monitor Loan IQ system health, application performance, and availability.
Troubleshoot Loan IQ server, middleware, and connectivity issues.
Application & Middleware Support
Support Loan IQ application servers, batch jobs, schedulers, and interfaces.
Configure middleware integrations such as MQ, SFTP, API gateways, and ETL tools.
Maintain Windows/Linux servers hosting Loan IQ components.
Support Citrix / Remote Desktop environments for business users.
Database Administration
Work closely with DBA teams for Oracle / SQL Server databases.
Perform database refreshes, backups, recovery, and performance tuning.
Execute Loan IQ schema changes and database scripts during releases.
Monitor database jobs, locks, space issues, and performance bottlenecks.
Production Support & Incident Management
Provide L2/L3 support for Loan IQ production issues.
Participate in major incident calls and root cause analysis.
Resolve application outages, interface failures, and performance degradation.
Ensure SLA adherence for critical banking applications.
Release & Change Management
Coordinate Loan IQ releases, deployments, and change requests.
Support version upgrades, hotfixes, and patch implementation.
Maintain deployment runbooks and technical documentation.
Work with DevOps teams for automated deployments.
Security & Compliance
Ensure Loan IQ infrastructure meets banking security policies.
Manage user access, certificates, service accounts, and audit controls.
Support vulnerability remediation and compliance requirements.
Required Skills & Experience
Core Skills
Strong experience with Finastra Loan IQ Infrastructure / Administration
Knowledge of syndicated loans / commercial lending platforms
Experience in Loan IQ environment setup and support
Windows Server / Linux administration
Oracle / SQL Server database fundamentals
Middleware: IBM MQ, WebSphere, Tomcat, IIS, Apache
Batch scheduling tools (Autosys / Control-M / Cron)
Cloud / DevOps (Preferred)
AWS / Azure infrastructure knowledge
CI/CD pipelines using Jenkins / GitLab
Ansible / Terraform automation
Monitoring tools: Splunk, Dynatrace, AppDynamics, Nagios
Banking Domain Knowledge
Commercial Lending
Syndicated Loans
Loan Servicing Operations
Payment processing
Regulatory controls
Preferred Qualifications
5+ years of Loan IQ infrastructure/support experience
Experience in large banking production environments
Strong troubleshooting and incident management skills
Excellent communication with business and technology teams
Ability to work in on-call support rotations
Nice to Have
Loan IQ upgrade/migration experience
DR setup and disaster recovery testing
Shell / PowerShell scripting
Performance tuning expertise
Integration with SWIFT / payment systems
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